Should you say "I'm sorry?"September 7, 2018Not everyone agrees that veterinary professionals should apologize when they make a mistake. In fact, liability organizations discourage veterinarians from doing so. David Carser, BVSc, LLB, CML, president of the Veterinary Defence Association (VDA), shares his expertise on the art, science, and legalities of making apologies (or not) in the clinic setting.
SPONSORED CONTENTThe Case for Year-Round Heartworm Prevention and Affordable OptionsVeterinarians are often more than just clinicians - they’re advisors, educators, and, increasingly, financial counselors. In today’s economy, pet owners may hesitate to invest in year-round prevention due to budget constraints; but, skipping even a few months of heartworm protection can have serious consequences. + Learn More