500,000-pet milestone achieved by insurance group

Through its mobile app, Pets Best clients can submit and manage claims

Synchrony-owned Pets Best Insurance Services is celebrating half a million pets covered under its pet insurance. Photo by Pets Best
Photo by Pets Best

Flexibility, accessibility, and API-driven technology all played a role in Pets Best Insurance Services’ recent milestone, the company says.

The Synchrony-owned provider is celebrating half a million dogs and cats covered under its pet insurance brand.

“We are proud to celebrate this milestone because it means pet parents don’t have to risk over-extending their personal finances, and over half a million pets can get the best care possible with pet insurance,” says Pets Best’s senior vice president and general manager, Melissa Gutierrez.

The company credits the achievement to its offerings of a variety of plans, along with the development of new, technology-driven features to simplify and streamline the client experience. This includes a mobile app where pet owners can submit and manage claims.

“The industry has experienced double-digit growth during the past five years, and demand for digital solutions remains a priority,” Gutierrez says.

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