Teleconsultation brings specialist support to every practiceSeptember 25, 2026Veterinary teleconsultation connects the managing veterinarian with a board-certified specialist for case-specific clinical guidance, delivered either in real time or within a defined turnaround window, all without the client leaving the general practice.
Education Center - SponsoredReclaiming Lost Hours: How Digital Prescription Management Is Reshaping Veterinary Workflowsby • MWI Animal HealthAs administrative burdens grow, digital prescription management offers veterinary teams a path to greater efficiency, fewer errors, and more time for patient care.
Building trust around costsSeptember 23, 2026Discuss insurance, third-party payment tools, and financial planning in a clear, compassionate way that supports informed decision-making without adding pressure or discomfort.
The next leap in veterinary AI: Clinical companionsSeptember 23, 2026General-purpose AI tools can produce polished, confident answers in seconds, but in clinical medicine, confidence is not the same as reliability. A tool that sounds authoritative but draws from unclear, outdated, incomplete, or nonveterinary sources can create more risk than value.
VPN Plus+ ExclusiveThink 'standard of caring,' not 'standard of care'August 27, 2026By Patty Khuly, VMD, MBAClients increasingly describe feeling pressured, judged, rushed, nickel-and-dimed, or simply unheard. Veterinarians, meanwhile, describe feeling distrusted, emotionally exhausted, financially squeezed, and terrified of complaints.
Guiding clients through uncertaintyAugust 12, 2026Medical truths can be both harsh and simple. In his column, Dr. Greg Bishop shares firsthand experience of how he led clients through the tangled jungles of medical uncertainty and didn’t abandon them.
Turning transactions into moments of careAugust 11, 2026Whether a pet has been hospitalized for an illness, injury, or procedure, create a caring discharge experience. Find out how.
VPN Plus+ ExclusiveStaff Retention: Compensation, Benefits and GrowthJuly 22, 2026In this session: Brandon Hess, CVPM, CCFP, SHRM-CP shares appropriate compensation and benefits being offered. Additionally, attendees will learn how they can (financially) be more competitive with pay and benefits.
VPN Plus+ ExclusiveThe lost art of veterinary pragmatismJuly 15, 2026By Patty Khuly, VMD, MBAStanding with one foot in companion animal medicine and another in food animal practice has convinced me that veterinary medicine hasn’t lost its soul. One branch simply drifted away from one of its oldest traditions through a variety of structural changes too complex to reel back in now.
7 ways social media is just like hosting a partyJuly 10, 2026Check out this framework to help take the pressure off your team and help you bring the fun back into managing your practice's social media presence.
VPN Plus+ ExclusiveEmergency Training for the Non-Emergency Clinic: Interviewing Your Team to Play Their Best PartJuly 7, 2026In this session: Jill Brecklin, CVT, CVPM, provides interview questions to ask all of your team to help them learn what parts they like to play in the dance that is emergency medicine and how to work toward successful patient outcomes. Brecklin also discusses two different training styles (written and role playing) and how she has used each one to benefit and train her team. You will leave with ideas for document creation and how to plan a real-life emergency practice with your team!