Empower clients in open dialogueJanuary 28, 2026Discover how to adopt a practical and empathetic approach that empowers pet owners to feel more prepared and confident in navigating the financial aspects of pet ownership.
Education Center - SponsoredHow AI-Enabled Diagnostic Platforms are Buying Back Time for Veterinarians and Cliniciansby • Zoetis DiagnosticsIn the right context, AI yields the power to enhance clinical confidence and streamline decision-making – without replacing the human touch that defines the profession.
Reduce administrative bottlenecks with payment automationJanuary 22, 2026By streamlining billing, reconciliation, and other back-office processes, automation eases the unsustainable burden on overworked staff, allowing clinics to focus more on patient care and less on paperwork.
4 ways to fill your scheduleJanuary 20, 2026Use these strategies to fill empty slots and help ensure healthy profits for your practice.
Are you speaking your client's language?January 8, 2026Collaborative care means thinking like a partner, not a lecturer. It means meeting clients on equal grounds to achieve the maximum amount of participation on both sides. All of which means our patients receive the best possible care tailored to their unique situation.
VPN Plus+ ExclusiveEight annoying new client questions and demandsJanuary 7, 2026By Patty Khuly, VMD, MBA
3 ways to strengthen senior pet remindersDecember 16, 2025Are your senior patients staying on schedule for wellness visits? With wellness visits declining, veterinary teams can use these three strategies to strengthen reminders for clients and ensure pets age seven and older receive timely care.
9 ways to create moments of caringNovember 18, 2025In this month's column, Wendy Myers shares practical tips you can implement in your clinic to create moments of caring that impact patient care and client loyalty.
Should you implement credit card surcharges?October 14, 2025Should your practice add a credit card surcharge? In her latest column, Wendy S. Myers breaks down what to consider before passing fees on to clients.
Practicing nonviolent communicationOctober 8, 2025Ever dealt with clients throwing tantrums in the clinic? Check out how you can effectively approach them and neutralize their behavior, and, ultimately, stay on track with your goal to deliver the best patient care possible.
