What is the best way to clean your OR?April 27, 2020Cleaning is probably the least glamorous thing that happens in an operating room. Yet, it is critically important to do it properly to ensure asepsis and the success of your surgeries.
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EAPs: Breaking down the barriers to emotional and mental well-beingApril 27, 2020It’s a classic line from an iconic movie meant to inspire action: “If you build it, they will come.” Yet, in the real world, can anyone be sure something being available means it will be used?
Which telemedicine bucket does your veterinary practice fall into?March 27, 2020Whether you love or hate technology may not matter at this point in history. Recent events are forcing veterinarians to jump off the telemedicine cliff as practices are faced with new challenges limiting in-person exams. And in unprecedented moves, the U.S. Food and Drug Administration (FDA) and American Veterinary Medical Association (AVMA) are recommending state governors temporarily lift the traditional "in-person requirement" to allow veterinarian-client-patient-relationships (VCPRs) to be established by remote telemedicine. This leaves veterinarians urgently asking the question, "Which technology is right for my practice?" When it comes to telemedicine platforms, there are three big buckets: basic/DIY, plug & play for human health-care providers, and premium plug & play for veterinary professionals. Let's break them down. Bucket #1: Basic DIY telemedicine This DIY bucket requires rounding up the components needed to deliver a telemedicine experience and putting them all together. Much like baking a cake, you've got to gather the ingredients, which in this case means: • an online booking platform; • a calendar to view the bookings; • a payment service; • a video-hosting software; and • chat software. Next, you put them all together to build out a great experience for …
Demystifying OSHAMarch 10, 2020When it comes to preparing for an Occupational Safety and Health Administration inspection, this checklist can help simplify the process.
Digital badges show practice managers' credentials, expertiseMarch 10, 2020A new online tool from the Veterinary Hospital Managers Association (VHMA) allows practice managers to digitally share their certified veterinary practice manager (CVPM) certification with colleagues and potential employers.
The importance of increasing understanding and awareness of EAPsMarch 6, 2020Your practice has implemented an employee assistance program (EAP), which demonstrates to staff you are a compassionate employer and interested in providing workers with the resources and anonymity to seek help in a safe and secure environment. So what are the next steps?
Do your vaccine conversations need a makeover?March 6, 2020Clients want specific advice on which vaccines their pets need to stay protected. Too often, your team may use wiggle words that could put pets at risk.
Inventory manager: The secret employee you didn't know you couldn't live withoutMarch 5, 2020The worst part of any day in a veterinary hospital is needing something and not having it. It’s the kind of thing that makes you want to scream, “Heads are gonna roll!”
Talking to pet owners about preventive care: A primerFebruary 25, 2020When veterinarians talk about preventive care, we typically take it to mean a host of recommendations aimed at health and longevity. Our broad range of suggestions might include dental care, exercise goals, and routine wellness visits that comprise screening tests, among other activities. However, the truth of the matter is we aren’t equally comfortable with each of these preventive care-related conversations.
Employee assistance programs: The basicsFebruary 14, 2020Employers are realizing that when a staff member’s personal problems are left unchecked, they can fester, bubble over, and impact every aspect of their life, including job performance.
