VPN Plus+ ExclusiveZero Stars, Do Not Recommend: Handling Negative Reviews OnlineSeptember 16, 2022In this session: Rhonda Bell will cover practical ways to set up a review response management system and triage protocol for your reviews, and then help outline how to handle different types of negative reviews online.
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VPN Plus+ ExclusiveBeing down a team member doesn't have to be a recipe for disasterSeptember 15, 2022By Patty Khuly, VMD, MBAWhen faced with a similar (albeit less dramatic) associate shortage in the past, I have made do by restructuring basic operations, leaning on my team’s most experienced members to take over tasks formerly deemed “vet-only” areas. Here’s how I approached it, broadly...
Diversity, equity, inclusion barriers impact pet ownershipSeptember 12, 2022Finding solutions to remove barriers and expand access to a spectrum of care are among the issues veterinary industry leaders will tackle at an upcoming event, backed by the Veterinary Industry Council (VIC) and the North American Veterinary Community (NAVC).
VPN Plus+ ExclusiveWhy isn't mental health first-aid training mandated for veterinary leaders?September 7, 2022Even if mental health first-aid wasn’t nationally mandated training, what if each practice adopted and mandated it for themselves?
Hero service dogs receive celeb supportSeptember 7, 2022Honoring the role service dogs play in helping America’s veterans and promoting the human-animal bond is the driving force behind a new celebrity-backed awards program.
How to organize your dental scheduleSeptember 6, 2022Talk with your team about ways to streamline admissions, budget procedure time, and set clear expectations for clients. You and your clients deserve smooth, efficient check-ins.
VPN Plus+ ExclusiveInstagram 101: How to Easily Start and Manage an Instagram Account for Your ClinicSeptember 2, 2022Cheyanne Flerx will give you a quick crash course on using and navigating Instagram. She'll also share the difference between Facebook and Instagram, what to post to Instagram, and provide an action plan so you can launch your Instagram account ASAP!
VPN Plus+ ExclusiveIn-house necropsy procedure tips for both vets and techsSeptember 1, 2022A necropsy can be thorough and complete within a veterinary practice, with no additional testing. The most important part of performing an in-house necropsy is deciding to perform it in the first place. It can be a daunting procedure, yet it is easily set-up, and the procedure can be performed with a team-based approach.
Personalized canine vaccine plans help improve owner complianceAugust 30, 2022When it comes to vaccinating dogs, there is no such thing as a “one-size-fits-all” approach, the American Animal Hospital Association (AAHA) reports.
Canine diabetes diagnoses more common in cool tempsAugust 29, 2022Dogs living in colder climates may be more likely to be diagnosed with diabetes, the University of Pennsylvania School of Veterinary Medicine (Penn Vet) reports.
