Q&A with the NAVTAJune 7, 2016CVT, LVT, RVT, LVMT. In all but three states—Hawaii, New Hampshire and Utah—credentialed veterinary technicians insert one of the four titles after their name.
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Are you efficient, perfectionist or anal retentive?June 2, 2016How good is good enough? Does everything have to be perfect? How perfectly executed does a task have to be? The answer probably depends on what we are talking about: folding laundry vs. parallel parking vs. brain surgery.
What are you feeling?June 2, 2016“Can you get in touch with your feelings?" This is the question I recently put to a group of veterinary team members in a workshop dealing with “Speaking Up.”
Do you know about forward momentum?June 1, 2016Last year, I picked up on two words as I went through major transformations in life: “Forward Momentum.” Let’s talk about what led me to those words and how my dedication to this belief has benefited me personally, as well as my veterinary career.
Vet Receptionists: Why you need to be strong for your clientsMay 31, 2016Starbucks: love ‘um or hate ‘um, just admit there are times when you WILL pay $5 for a cup of coffee. Maybe you like yours as a double shot, soy, half-decaf, with a squirt of vanilla and hold the foam.
7 ways to boost your veterinary team's moraleMay 31, 2016Many veterinary clinics sink into a rut with team members that can cause complacency, bitterness and unnecessary drama. Many teams just need a few refreshing ideas to boost their veterinary team morale. Here are some ideas to implement immediately.
Why you need to use 'I' statementsMay 24, 2016I remember, with some embarrassment, when I had an opinion that I wanted to bring forward, and I confronted a colleague very ineffectively. I was so sure that my idea was right that I told her that she “should” pay attention to my idea.
How vet school has changed over the yearsMay 9, 2016According to the philosopher Heraclitus, the only thing constant is change. Nowhere is this truer than in veterinary colleges, where yesteryear’s graduates might be surprised to find that students spend more time rehearsing for performance and less time nodding off in a lecture hall.
10 sins of veterinary professionalsMay 9, 2016Let's face it, not every veterinary professional has the same attitude towards their career or outlook on life. We can be the most hypocritical and judgmental people to our clients and family. Here are the top 10 sins of our profession.
6 Ways Veterinarians Completely Sabotage Vet TechsMay 3, 2016Reprinted with permission from Smart Flow Sheet. As a CVT, I love working with veterinarians. They are smart, compassionate and hardworking. However, there so many times that they destroy my day. Here are the tops 6 ways vets completely sabotage veterinary technicians. 1. They Leave a Ridiculous Mess Vet techs are no strangers to spending half our day cleaning up. However, nothing grinds our gears more than a mess left by our vets that looks like the aftermath of a bomb. A little help with cleanup or a little consideration would go a long way. To add to it, noticing a mess and neglecting to let us know about it can also drive us nuts. 2. Dealing with Clients Clients can be the biggest challenge we face any day of the week. The one thing that makes it worse is when a vet: Undermines our recommendation Doesn't have our back or isn't on our side Leaves us alone to deal with a tough cookie Gives them a discount after we explained the estimate and …
