American Animal Hospital Association members will soon receive discounts on Idexx Laboratories Inc. practice management software, as the two entities today announced a preferred business provider partnership. Other benefits besides discounts on Idexx’s flagship Cornerstone Practice Management System and its Pet Health Network Pro client communication service have not been ironed out, AAHA spokeswoman Kate Spencer said. “The goal of this partnership is to create a client-centric approach to veterinary medicine,” Spencer said. “The two pieces will form the foundation for the first fully integrated client and practice management system.” The association chose Westbrook, Maine-based Idexx over other practice management software systems because both share a client-focused vision of veterinary medicine, Spencer said. “We believe that a client-centric approach provides profound opportunities for practice growth and pet health, which is why we are building this innovation into our software offerings,” said Jonathon Ayers, president and CEO of Idexx. “We are privileged to partner with AAHA and see partnerships like this as an important part of helping the profession grow.” The partners plan to create additional client-centric best practices, such as “forward-booking” appointments during checkouts and developing ways to better present diagnostic and other pet health care information to clients. AAHA and Idexx plan to officially recognize their partnership in March at the AAHA convention in Phoenix. 11/26/2012 6:06 PM
