Denver-based Communications Solutions for Veterinarians, a consulting firm that helps practice owners improve compliance, client service and hospital management, will offer a compliance summit in nine cities, starting April 27 in Worcester, Mass. The “How You Can Dramatically Improve Compliance” one-day program teaches ways to quickly increase compliance in veterinary hospitals. Designed as a team-training event, participants have an opportunity to exchange ideas with other practice leaders during breakout sessions. By having a veterinarian, practice manger, lead technician and lead receptionist participate, veterinary practices are able to hone in on compliance challenges and find solutions, organizers said. Ideally, the goal is to maximize compliance every patient visit, and to achieve this, the summit covers seven key topics. First, how to conduct a compliance audit and understand industry benchmarks. In addition, participants learn to set standards of care that encourage compliance; coach a team on how they can influence compliance, assess client compliance in the exam room through medical records, track codes in veterinary software, and take thorough patient histories; set prices for wellness services and drugs, including competing with internet pharmacies; promote 12 packs of preventatives and encouraging year-round dosing; and strengthen reminder and callback systems for maximum compliance. Wendy Myers, event speaker and the consulting firm’s owner, is set to appear at the following locations: April 27 in Worcester, Mass.; April 28 in Baltimore, April 29 in Columbus, Ohio; May 4 in Livonia/Novi, Mich.; May 5 in Indianapolis; May 6 in St. Louis; May 11 in Bettendorf, Iowa; May 12 in Chicago; May 13 in Oakdale, Minn. The first enrollment deadline is April 14. Click here to register. <HOME>
