VPN Plus+ Exclusive12 good ways to combat bad online reviews; or worse – a targeted attackApril 28, 2023By Patty Khuly, VMD, MBAOngoing legal action hasn’t yet stopped her. Though we have successfully barred her from the premises, she has pledged to wage war online—indefinitely. It would be piteous were it not so damaging. I keep trying to put it into perspective (this is a sick person, etc.) and offer emotional support to my associate, who is bearing the brunt of it, but it is a hard thing to have to handle amid all the other stresses of life in the veterinary trenches; and handle them we must!
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How to handle negative online reviewsApril 11, 2022Reviews are a powerful tool in the business world. They can be gifts our clients offer to help in our efforts to reach a wider audience.
Best practices for managing your reputationJune 2, 2021People can often get worked up writing negative reviews online. Be sure to address any about your clinic promptly.
Are you paying attention to online reviews?May 18, 2016I used to have this incorrigible habit of completely ignoring my bank account’s precarious balance. The more I spent, the less I checked in on it.
