Elevating your team in hospice careAugust 30, 2021Veterinary teams have been delivering end-of-life care, or hospice care, but it may not have been labeled or “packaged” in this way.
Education Center - SponsoredBringing specialist level interpretation in-clinicby • Zoetis DiagnosticsImagine a busy weekday morning in a typical small animal clinic. The appointments are fully booked, the phones are ringing, and in comes Yogi, a five year old terrier mix whose owners are clearly worried.
The great pharmacy shift: Tips to keep dollars in house againAugust 6, 2021Over two decades ago, online pharmacies created a huge shift in an area that used to be a given revenue stream for practices.
Pet protection perks: Offering pet insurance as a benefit to attract workersAugust 6, 2021Pet insurance is one of those things nobody wants to spend money on until it’s too late, yet it can save pet owners a lot of financial heartache.
How to organize and manage pharmacy and inventoryJuly 29, 2021Having a practice’s money tied up in pharmacy inventory (be it medications sitting on the shelf or supplies in a central supply area) can be a pain point for discussions with practice owners and managers, especially with in-house pharmacies that have higher than ideal inventory costs.
How healthy is your practice culture?July 29, 2021You’ve heard it before: Whether you create it, inherit it, or don’t care about it, your practice has a culture.
Reducing client anxiety in veterinary medicineJuly 29, 2021As veterinary professionals, we know the signs of fear and anxiety in our patients because we see them every day.
Negotiate for yourself, as no one else will!July 29, 2021You don’t have to prepare for a battle to negotiate effectively. You do have to do your research and prepare.
Is gaslighting burning your practice culture to the ground?July 13, 2021Toxic cultures suck. They suck the life out of you to manage, and the life out of our teams to live in day after day. They suck your creativity, your loyalty, your drive, your dedication.
The ABCs of transforming workplace cultureJuly 9, 2021What does it mean when you say toxic workplace? Meriam Webster defines toxic as “extremely harsh, malicious, or harmful.”