27874-0

Delete

Print full article

VitusVet enhances client communication with collaboration

A new deal with Pet Partners aims to streamline the practice provider’s administration and strengthen its customer service

Suggested Veterinary Products

More than 90 animal hospitals across the U.S. are set to introduce a new communication platform, thanks to a partnership between VitusVet and Pet Partners.

Clinics in the Pet Partners’ network will use VitusVet’s technology to improve administration and customer service offerings, effectively opening the potential for added revenue streams and strengthening relationships between veterinarians and their clients.

“At VitusVet, we understand running a great veterinary business delivers a better life for pets,” says Mark Olcott, DVM, the company’s cofounder and CEO. “Pet Partners empowers its veterinary hospitals with services and technology to help remove barriers to success. We’re proud to work together to deliver the most efficient communication solution for the Pet Partners network.”

The VitusVet platform offers visibility into patient compliance, and a robust client experience through digital communication tools. This includes two-way text messaging, intelligent reminders and confirmations, refill and appointment requests, and mobile medical record sharing.

“What stands out about VitusVet is they are a true partner. They’ve worked with our team to meet the unique needs of our community of hospitals,” says Steve Ireland, Pet Partners’ vice president of marketing and communications. “The VitusVet platform met all our requirements: the right functionality, features that match the needs of a corporate group, and an easy implementation process, all supported by a responsive team.”

Leave a Comment

Comments

Your email address will not be published. Required fields are marked *

Register

Sign-up for your account with Veterinary Practice News. Your account gives you unlimited free access to our Newsletter Archives and our Digital Editions of Veterinary Practice News.
Please check the box below to confirm you would like to be added to Kenilworth Media’s various e-mail communications (includes e-newsletters, a survey now and then, and offers to the veterinarian industry*).
 

Leave this empty:

*We do not sell your e-mail address to 3rd parties, we simply forward their offers to you. Of course, you always have the right to unsubscribe from any communications you receive from us, should you change your mind in the future.