Integrating AI as a team 'member'April 13, 2026Explore how artificial intelligence (AI) can effectively become part of the veterinary team—enhancing care, team engagement, client understanding, and overall improving patient well-being.
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Surviving comorbid conversationsApril 11, 2026In his latest column, Dr. Greg Bishop shares his firsthand experience on how a collaborative mentality with pet owners can help improve not only the client experience, but also the delivery of the best possible care for patients.
6 ways to strengthen feline heartworm awarenessApril 9, 2026Replace myths with facts during National Heartworm Awareness Month—and keep conversations going year-round.
Raise value when you raise feesMarch 19, 2026Value perception influences buying decisions, client satisfaction, and loyalty. Learn about opportunities to communicate value.
Lost in transcription: How accurate are veterinary AI scribes?March 10, 2026Errors in transcription can create confusion, slow workflow, and potentially risk patient care. How do we define transcription accuracy in veterinary medicine?
9 insider tips to drive dental product salesFebruary 6, 2026Here’s how to introduce dental products to improve patients’ health and your retail revenue.
Empower clients in open dialogueJanuary 28, 2026Discover how to adopt a practical and empathetic approach that empowers pet owners to feel more prepared and confident in navigating the financial aspects of pet ownership.
Reduce administrative bottlenecks with payment automationJanuary 22, 2026By streamlining billing, reconciliation, and other back-office processes, automation eases the unsustainable burden on overworked staff, allowing clinics to focus more on patient care and less on paperwork.
4 ways to fill your scheduleJanuary 20, 2026Use these strategies to fill empty slots and help ensure healthy profits for your practice.
Are you speaking your client's language?January 8, 2026Collaborative care means thinking like a partner, not a lecturer. It means meeting clients on equal grounds to achieve the maximum amount of participation on both sides. All of which means our patients receive the best possible care tailored to their unique situation.
