VPN Plus+ ExclusiveUnderstanding the relationship between veterinarians, animal abuse, and One HealthApril 16, 2025
Education Center - SponsoredReclaiming Lost Hours: How Digital Prescription Management Is Reshaping Veterinary Workflowsby • MWI Animal HealthAs administrative burdens grow, digital prescription management offers veterinary teams a path to greater efficiency, fewer errors, and more time for patient care.
8 tips to extend post-conference experiencesMarch 5, 2025Learn how you can make your veterinary conference experience last—leave with knowledge, connections, and inspiration that go beyond the event.
Leveraging quality-of-life tools to help improve compliance, better outcomesJanuary 28, 2025Learn how you can equip your team with a standard assessment and communication tool to better serve pets and pet families in this especially intricate phase of their pet’s life.
Fighting against animal crueltyNovember 19, 2024This article will discuss the legislative trend of veterinary reporting in animal cruelty and will break down the various obligations for veterinarians across the country when these laws are passed.
Cherishing relationships: Expressing appreciationOctober 23, 2024In honor of a late colleague, Marty Becker, DVM, shares how an attitude of gratitude could be 'transformative' in personal and professional relationships.
VPN Plus+ ExclusiveSelling services without being a used car salespersonAugust 1, 2024By Patty Khuly, VMD, MBA
VPN Plus+ ExclusiveCaution: Eight moral hazards to beware of in vet lifeApril 29, 2024By Patty Khuly, VMD, MBA
What vet medicine can take out of a military playbookMarch 20, 2024Over the past decade or so I've witnessed the rising popularity of a practice style I've snarkily termed "frogmarched" vet care; To force (someone) to walk forward by holding and pinning their arms from behind. In its most effective manifestation, clients are shuttled through a scripted process involving rapid-fire assessments and minimal human interaction. The goal is to increase productivity and maximize profitability by minimizing time-consuming client-staff interactions. In this way, patients are attended more quickly, and clients' wait times are curtailed. Here is how it works in emergency care settings, where it is most often employed: Upon presentation, receptionists immediately convey basic client and patient details to triage technicians, who then assess the patient, confer with the attending veterinarian, devise a plan, present it to the client (via vet or tech), and provide an estimate (via reception or tech). Reception will collect payment or ensure a quick AMA kiss-off if the client is unable or unwilling to comply with the terms proposed. This way, clients are effectively vetted for financial enthusiasm and capacity up front with minimal in-person interaction, so the clinic avoids unduly expending limited space and personnel resources on less profitable cases. When deployed to perfection, this …
Veterinarians have a responsibility to speak out about human rightsMarch 11, 2024"That said, does the profession also have an obligation to look after the well-being of people? I’m talking about human rights, diversity, and equal opportunity."
