Supporting veterinary mentors focus of new certification programJanuary 12, 2024MentorVet Lift will launch on Jan. 28th, and will consist of self-paced online learning, monthly facilitated peer support meetings, and a culminating project
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VPN Plus+ ExclusiveTech Talk: A clinic without strong leadership is in troubleJanuary 11, 2024By Jamie Rauscher, LVTIf your clinic is lacking in leadership, developing a plan on how to build up the leaders in your clinic should be a number one priority in your life. There are direct and indirect impacts to having less leadership in your clinic than what is ideal. Some direct impacts of not having structured leadership are gossip, turnover, stress on current team members, and a negative culture.
Tech disrespect and the rise of unionsDecember 26, 2023This month's column discusses the systematic ways in which our über-hierarchical profession too often relegates veterinary nurses-slash-technicians to roles several rungs below their veterinary-degreed colleagues.
How to grow your own practice managerDecember 20, 2023Too often, a superstar employee is promoted to manager and has no idea where to begin. Help new team leaders and managers succeed in their new roles with these strategies.
Humanizing your practice digitallySeptember 13, 2023As more pet owners turn to the internet to find and research veterinary clinics, your practice's online presence is crucial in creating a positive and lasting impression.
VPN Plus+ ExclusiveNine affordable ideas to recognize your staffMarch 30, 2023Fortunately, showing your team how valuable they are doesn’t have to cost much to be meaningful. Here are some ideas that will put smiles on their faces, and warm their hearts, while having a gentle impact on the reality of your bottom line.
Vet techs' expertise, opinions sought by AAHAMarch 14, 2023Veterinary technicians interested in having a say in the development of industry-wide standards, guidelines, and other resources are invited to apply for a newly created leadership position at the American Animal Hospital Association (AAHA).
Communication strategies for delivering bad newsDecember 17, 2022While there’s no good time for conversations around complicated diagnoses, the holidays can bring emotions to a higher pitch with the added stress, worry, and pressure that comes this time of year–for pet owners and veterinary care teams alike.
Create the employee personal blueprintAugust 9, 2022By definition, a blueprint is a plan or template put on paper. In this case, a personal blueprint is a template created based on three-month, one-year, and three-year career and personal goals. A plan for how to achieve the goals and a place to voice what roadblocks may stand in the way. Writing down goals makes them almost tangible. It becomes a different level of commitment made by both of you—the team member and you, the manager.
VPN Plus+ ExclusiveHearing is a sense; listening is a skillApril 21, 2022I considered myself a good listener, but here I was forced to recognize my skills at listening needed improvement. Armed with a very personal goal, I set to work. Here is the bounty of my labor.
