How to increase veterinary nurse retentionJune 23, 2022Not only are experienced and credentialed veterinary technicians experts in their field, therefore allowing them to more easily manage and triage serious cases, they are also a vital component to training new graduates in healthy, educational, enriching, and supportive environments. Simply put, credentialed veterinary technicians are the past, present, and future of veterinary medicine. Without beating around the bush, veterinary medicine does not exist without these unsung heroes.
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The benefits of peer-to-peer supportJune 21, 2022In an industry notorious for stress, isolation, and pressure, more and more veterinarians are proving the best way to cope, grow, and thrive is by connecting with peers.
Five signs your team is quietly quittingJune 21, 2022Things are changing in the clinic, and many of our best employees are preparing to leave.
Are you delivering gold standard care?June 21, 2022My definition of gold standard care is providing your clients the opportunity to gain the knowledge they need to make an informed medical decision for their pets.
Did your team forget how to talk to clients?June 21, 2022When your team refreshes their client-service skills, your practice will create a culture benefitting employees and clients.
VPN Plus+ ExclusiveBeyond De-Escalation: Connecting With CalmnessJune 16, 2022Talking with upset clients and stressed colleagues can feel like tiptoeing through a minefield. In this highly interactive session from Dr. Eran Magen, you will learn how to be more effective and more relaxed when talking with clients and colleagues who are experiencing strong emotions such as stress, frustration, anxiety, or anger.
The human-animal bond is all around usJune 6, 2022To protect The Bond requires us to commit to optimal health, happiness, and longevity. Enrichment must be included here, as well.
VPN Plus+ ExclusiveWorkForce Crisis: Retaining StaffJune 2, 2022Leslie Boudreau, BASVT, RVTg, CVPM, PHR, PHRca, SPHR, on how the veterinary industry is facing a workforce crisis. Retaining and growing your staff has never been more important. Employees are our most valuable assets, but do they know this? With the Great Resignation upon us, now is the time to change our focus to retention and talent management. If you don’t help them grow, you will watch them go!
VPN Plus+ ExclusiveMy wildest dreams?June 2, 2022By Patty Khuly, VMD, MBAPractices like mine are easily worth 20 times their original sale price (and possibly a lot more given our profession’s feverish practice transaction climate in many suburban markets). Trouble is, I have such mixed feelings on the subject of selling that I do not even want to know my practice’s current market value. Sure, I can have a proper valuation done, but do I really want to go there?
VPN Plus+ ExclusiveJob Crafting for Veterinary TeamsMay 27, 2022This session will illustrate how job crafting, on both an individual and an organization level, can help veterinary practices to leverage the strengths of their workers, and achieve better outcomes.
