What is digital emotional intelligence?November 4, 2021Digital emotional intelligence (DEQ) builds off EQ as the ability to digitally sense emotional response, either our own or someone else’s, and to use this to affectively guide our behavior, thinking, and the decisions we make in relation to digital input.
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Are veterinary specialists the future?November 4, 2021Animals today can receive a level of medical care rivaling what is available to humans, including imaging capabilities, targeted cancer treatments, and open-heart surgery.
From chaos to control: How to reclaim your scheduleNovember 4, 2021If clients dictate times and dates of appointments, your schedule will be chaos.
By identifying bullying behaviors, you can help promote positive changeNovember 4, 2021It is no secret an increasing number of veterinary professionals leave the field for other career paths. Although many factors contribute to these decisions, one resoundingly common problem is the all-too-familiar toxic work environment.
Everyone lies, even veterinariansNovember 4, 2021Sometimes a pet owner may fudge the truth when speaking to her veterinarian. Vets being honest about their own shortcomings may help deter this and encourage clients to be more honest. The results help with pet health.
VPN Plus+ ExclusiveHacks from the hive mindOctober 14, 2021I reached out through social media asking technicians from all over for tips or skills they have learned over the years; answers ranged from how best to practice for various codes, administering oral medications, protecting catheters, to building a better practice culture.
How to make Vet Tech Week a successOctober 4, 2021It’s that time of year again. No, not biennial inventory counts or holiday scheduling. I’m talking about Veterinary Technician Week, often known as Vet Tech Week.
VPN Plus+ ExclusiveFireside Chats: Managing angry clientsSeptember 28, 2021Ericka Mendez, DVM, covers Jedi mind tricks to help you face an angry client. Share them with your team and together learn how to handle the dark emotions that can linger.
VPN Plus+ ExclusiveCompassion without the fatigueSeptember 23, 2021By Patty Khuly, VMD, MBANever before, it seems, have we been forced to contend with such problematic client conduct.
What a brave tennis star can teach a stressed-out veterinarianSeptember 23, 2021Early this summer, the world tuned in to the saga of one beleaguered tennis pro. Naomi Osaka, one of the winningest, most well-paid players on the planet, was out of the French Open.
