End clients' arguments over drug monitoringMay 26, 2022While most practices send reminders for exams, many forget diagnostic reminders for drugs that treat arthritis, seizure, thyroid, diabetes, and other chronic conditions.
Education Center - SponsoredVector-Borne Disease Coming to a Neighborhood Near You: Which Tests to Reach For, and Why?by • AntechWhether it’s a screening to identify exposure to tick-borne pathogens, or a broad molecular diagnostic panel to help with acute disease detection or confirm the presence of genetic material, these options empower veterinary teams, guide treatment, and support antimicrobial stewardship.
An updated look at practice evaluationApril 12, 2022Has the time come for veterinary practice appraisers and brokers to reconsider the parameters of fair market value for the general small animal practice?
Which equipment purchase option is right for your practice?April 11, 2022For practice owners, a common question is, “How do I expand and improve operations when it relates to purchasing expensive equipment?”
Getting the team in on every transactionApril 11, 2022ACT and ADT are two of the key practice indicator (KPI) metrics that should be monitored at regular intervals.
How to handle negative online reviewsApril 11, 2022Reviews are a powerful tool in the business world. They can be gifts our clients offer to help in our efforts to reach a wider audience.
Who is the real Marty Becker?April 11, 2022We all know, “First, Do No Harm” is part of the Hippocratic Oath, but I would like to take some literary license and expand this to, “First, Do No Harm To Thyself.”
What to tell clients when you raise pricesApril 8, 2022Clients will be more comfortable with small, steady increments instead of large fee hikes. Most pet owners will anticipate increased costs in the future.
VPN Plus+ ExclusiveAre your employees stealing from you?March 30, 2022Veterinary hospitals are no exception when it comes to employee theft. In fact, due to our “family like” environments, we are likely to experience theft in our hospitals because we trust everyone and do not always have safeguards in place. These are four main types veterinary hospitals might experience: embezzlement; theft of inventory, equipment, or services; time clock theft, and theft of benefits.
Coping with shockingly bad client behaviorMarch 28, 2022Everything has changed. Whether we are still curbside or taking clients in one at a time, most of us are still laboring under the pandemified conditions we have been forced to adopt.
Re-earning client trust by leading down the chain of commandMarch 28, 2022Nothing builds or destroys a client’s trust like a veterinary team available (or not available) when a pet is in crisis.
