The why and when to compound medicationsMarch 22, 2022Do your doctors freeze when you say, “Why don’t you have it compounded?”
Education Center - SponsoredBringing specialist level interpretation in-clinicby • Zoetis DiagnosticsImagine a busy weekday morning in a typical small animal clinic. The appointments are fully booked, the phones are ringing, and in comes Yogi, a five year old terrier mix whose owners are clearly worried.
The team's role in the human-animal bondMarch 15, 2022The human-animal bond is at the center of all our medical interactions with clients. The bond is built through the relationship between a pet and the people within its family.
Using a holistic approach to veterinary check-insMarch 15, 2022Initiating a successful veterinary exam begins long before a client and pet enter a veterinary practice.
Goal setting is not as difficult as you thinkMarch 7, 2022When setting goals, a framework like SMART may help structure the path to achievement.
Tough talks are integral to practice cultureMarch 7, 2022Tough conversations do not have to mean hard feelings are made. In fact, sometimes everyone feels better after talking.
Handling late clients through new policiesMarch 7, 2022When clients are late and miss their appointment times, an option may be to have them wait for an opening or a “work-in.”
Why clinic inventory is truly a team sportFebruary 17, 2022Without the cooperation of the group, inventory can quickly get away from us.
Retention plans help keep turnover downFebruary 16, 2022Training staff, both as a group and one on one, can make a huge difference in their job satisfaction, which translates to better retention.
