Ready to reopen? How you see appointments will changeJune 25, 2020Creating structured guidelines for reopening based on local jurisdiction and safety protocols lets clients and employees feel confident you’re minimizing risks.
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VPN Plus+ ExclusiveSurviving a pandemic as a veterinary professionalJune 24, 2020By Patty Khuly, VMD, MBAIf you're a veterinary professional and you feel like you're being squeezed from every direction, welcome to my pandemic-warped world. It's gotten so bad that sometimes I feel like a Cuban sandwich, all thin slices of ham, cheese, baby pork, and pickles smushed between two halves of buttered baguette, which is then compressed by an industrial press so powerful the edges of the bread burn and the cheese sizzles while the bread soaks up the excess. Further indulge my Miami metaphor by envisioning our suppliers as the bottom half and elite specialty providers as toppers. We, the tender baby pig (arguably the least equipped to tolerate the pressures), are becoming but a smear of protein. To be sure, it's delicious in the end. Nevertheless, it's still kind of sad the bread ends up with more than its share of all the butter. Culinary fantasies notwithstanding, it's clear things are getting tougher for the average veterinary practice. Increased ER income is keeping specialty services humming, while as many as a third of the practices in my area have temporarily shuttered, possibly never to reopen. This rearranged game board has given an edge to the larger, more established practices, along with …
VPN Plus+ ExclusiveContinuing the COVID Conversation: Using Social Media Marketing for Effective Communication with ClientsJune 24, 2020Watch our panel of experts as they engage in a Q & A discussion where they help you better connect with your clients through effective social messaging, in these unprecedented times.
Fear Free partners on telemedicineJune 22, 2020Fear Free has joined forces with TeleTails to ramp up connected care in member practices.
A veterinary meditation: Sources of hope in the midst of an outbreakJune 17, 2020In uncertain times, a fundamental human tendency is to project into the future and foresee the adversity that lies ahead. Some of us go straight to catastrophe, while others experience a more nebulous dread.
Creature comforts: Designing a facility with patient care in mindJune 12, 2020As veterinarians, we know a visit to a veterinary clinic can often be a stressful event for clients and their pets. In designing our new Pet Wellness and Urgent Care Center in Marion, Ill., we placed a special focus on providing not only a high standard of medical care, but also a comfortable environment that is as anxiety-free as possible for animals and their human companions. Offering treatment for dogs, cats, birds and reptiles, the clinic opened last year and consists of approximately 10,000 sf of hospital space in addition to 7,000 sf for grooming, training, and lodging. The goal was to create a stress-free space through the clinic's physical appearance, textures, and other design elements. Everything about the new facility was planned with patients and clients in mind, beginning with the clinic's exterior, which does not look like a medical facility, but rather a mountain lodge where one would expect rest and relaxation. The interior is spacious and features high ceilings that incorporate reclaimed wood and sheet metal from buildings in southern Illinois. The same materials were used in the waiting areas, offering a warm, nostalgic atmosphere. Separation and isolation Design elements that provide separation and isolation …
101 things to do when there's nothing to doJune 10, 2020Rather than lamenting the situation caused by COVID-19, there is an abundance of tasks you can do when business slows down.
Rebound strategies you must implementJune 10, 2020Even though they were declared as “essential businesses,” veterinary hospitals are seeing dwindling patient visits and revenue.
Partnership helps streamline insurance claims in 1,300 clinicsJune 9, 2020Insurance provider Trupanion’s proprietary billing software is now available to veterinary practices using Vetter Software’s practice management software.
5 Questions With... Jesyka Melcher Morrison, DVM, caregiver for the Moses Lake Police Department's K9 unitJune 8, 2020Jesyka Melcher Morrison, DVM, attributes her calm disposition and ability to quickly assess an emergency situation as two factors that helped save the life of one of Moses Lake Police Department’s finest.
