An easy way to review your P&L statementFebruary 1, 2022Sometimes it is crazy to think how many hats a practice manager wears in one week’s time—one of those being financial management.
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What is the true cost of firing bad clients?February 1, 2022The veterinary client patient relationship, or VCPR, is the basis on which we pretty much function in veterinary medicine. The American Veterinary Medical Association (AVMA) has defined the VCPR for both the client and the veterinarian.
DVMs play critical role in supporting survivors of domestic violenceJanuary 18, 2022RedRover has received a $91,380 grant, which will be used to create programs to educate veterinary staff on how to respond to domestic violence.
Having kids perceived as 'hinderance' by many women in zoologyJanuary 13, 2022Many women who specialize in zoological medicine feel having children could hinder the success of their career, ACZM reports.
What's your work-fashion personality?December 29, 2021For some, professional attire is still highly personal. Styles in a clinic may range from traditional to more individual.
The 2021 boarding comebackDecember 29, 2021With more people traveling this year, the increased boarding reservations can create opportunities for additional revenue, including checkups, procedures, grooming, and microchipping.
Tips for discussing weight management with clientsDecember 29, 2021Pet obesity has been rising at an alarmingly rate, so much so some professionals are calling it a national epidemic.
Does your client experience need a redo?December 29, 2021Does your clinic make a practice of spelling out to clients what the visit will entail? If not, you may need a makeover.
Physical touch is a need, not a wantDecember 20, 2021The author makes a case for the importance of touch between humans, which has severely diminished during COVID.
Euthanasia focus of upcoming VetCE Virtual eventNovember 22, 2021Veterinary professionals looking to refine their euthanasia appointments and strengthen client relations can sign up for an upcoming live virtual continuing education (CE) event.
