Hospital group renews deal with veterinary payment co.November 3, 2020A veterinary network of more than 700 U.S. hospitals will continue to offer its clients varied payment options, thanks to a renewed partnership.
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New training initiative to focus on better communication skillsAugust 29, 2019The American College of Veterinary Internal Medicine (ACVIM) and CareCredit are working together to help veterinarians develop advanced communication skills to improve the quality of care for pets and their families. Launching in 2020, the Advanced Clinician-Client Dynamics training initiative comprises workshops and courses to help veterinarians identify and address medical topics and concerns between clinicians, other veterinary team members, and clients early by recognizing pet owners' perspectives and goals. The goal of the three-year strategic partnership is to help participants use their knowledge to build greater trust with the pet owner, with the intended result of acceptance and follow through on medical recommendations, follow-up visits, and pursuit of advanced medical care for improved outcomes for the pet and family. By effectively connecting with team members and pet owners, veterinarians can work toward decreasing job-related stress and avoid burnout. "Traditionally, residency programs have focused on training for technical skills," says current ACVIM president-elect and incoming chief executive officer, Linda Fineman, DVM, DACVIM (oncology). "Along with a shifting demographic in our college, with many more ACVIM specialists working in private practice, there is greater recognition of the importance of professional skills in achieving better medical and business outcomes." The training initiative …
Synchrony acquires Pets Best to expand CareCredit platformMarch 12, 2019Pets Best will now operate under Synchrony's CareCredit to offer pet parents more options to pay for veterinary care. "With Pets Best, we now have unique insight into the fast-growing pet health insurance market and can offer pet owners more choices for their pet's care," says CareCredit CEO, Beto Casellas. "This acquisition will further strengthen our strong veterinary relationships by giving veterinarians the ability to offer comprehensive financial options and a seamless customer experience." Pets Best has more than 125,000 pet health insurance policies, more than one million claims processed, and payouts of $200 million in claims. "CareCredit has unmatched expertise with consumer financing in the veterinary industry, and their digital-first, customer-focused culture perfectly complements our priorities," says Pets Best president, Chris Middleton. "Joining forces with CareCredit, we can quickly scale our offerings and provide a full suite of financing options to our customers, benefiting veterinarians, pet parents, and ultimately pets for the long term." As a result of the acquisition, CareCredit will offer consumers comprehensive care for their pets by merging financing and insurance options.
Henry Schein and CareCredit tool available for veterinary practicesDecember 21, 2018Henry Schein has integrated its dental and veterinary practice management software solutions (Dentrix, Easy Dental, AVImark, and ImproMed) with CareCredit’s financing tools.
Henry Schein Financial, CareCredit embark on multi-year agreementMarch 30, 2017A new agreement between Henry Schein Financial Services (HSFS) and CareCredit makes it easier for pet owners to pay their veterinary bills.
