Courageous conversations: A function of a purpose-driven team, part 2September 22, 2026Before entering a difficult exchange, pause. Ask yourself: Is this a difference in preference, or a pattern affecting trust? Am I reacting or responding? What outcome am I truly hoping for?
Education Center - SponsoredHow artificial intelligence can enhance diagnostic confidenceby • ZoetisIn the right context, AI yields the power to enhance clinical confidence and streamline decision-making – without replacing the human touch that defines the profession.
Surviving comorbid conversationsApril 11, 2026In his latest column, Dr. Greg Bishop shares his firsthand experience on how a collaborative mentality with pet owners can help improve not only the client experience, but also the delivery of the best possible care for patients.
Do your vaccine conversations need a makeover?March 6, 2020Clients want specific advice on which vaccines their pets need to stay protected. Too often, your team may use wiggle words that could put pets at risk.
Electronic surveillance in the veterinary settingNovember 6, 2018A veterinary practice owner in Pennsylvania was recently charged with 10 counts of violating the state wiretapping law by secretly recording workplace conversations. If convicted, the practice owner could be imprisoned for up to seven years and be required to pay a fine of up to $15,000 for each offense. At the practice owner’s arraignment, bail was set at $25,000.
