Polishing the diamond in the roughFebruary 8, 2023Have you ever worked with someone on a team or met someone during an interview who you knew immediately would be a sparkling diamond? It never gets old! Creating an environment that allows for polishing a diamond can be so beneficial to the individual team member and the practice.
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The importance of team transparencyDecember 13, 2022Pointing out how their specific roles impact the profit and loss statement not only increases understanding, but also encourages your team to take ownership of their role in each area.
Why you should increase lab complianceSeptember 22, 2022Every day, we see pets come and go from our practices. Every day, we have the opportunity to be proactive as opposed to reactive when it comes to their health. One of the greatest gifts we can offer our clients and their pets is the early detection of diseases that have the potential to be managed for many years.
Are you delivering gold standard care?June 21, 2022My definition of gold standard care is providing your clients the opportunity to gain the knowledge they need to make an informed medical decision for their pets.
Not every clinic can attest to a COVID boomMay 26, 2022There is a range in how COVID has affected veterinary practices. Some clinics are booming with new pets adopted during the pandemic; others are experiencing low volume and revenue.
Getting the team in on every transactionApril 11, 2022ACT and ADT are two of the key practice indicator (KPI) metrics that should be monitored at regular intervals.
Tough talks are integral to practice cultureMarch 7, 2022Tough conversations do not have to mean hard feelings are made. In fact, sometimes everyone feels better after talking.
Dental disease: We can do betterFebruary 16, 2022Dental disease is one of the most common diseases seen in your practice every single day, but it is overlooked and rarely talked about.
An easy way to review your P&L statementFebruary 1, 2022Sometimes it is crazy to think how many hats a practice manager wears in one week’s time—one of those being financial management.
