Knowing when and how to fire clientsApril 14, 2023In fostering a safe and positive workplace, practice managers can initiate “kindness policies” in the clinic and teach their team helpful approaches to help mitigate abusive client behavior.
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Bettering the purchasing processMarch 21, 2023An e-procurement platform can be fully integrated with its suppliers’ e-commerce and enterprise resource planning (ERP) systems, allowing pet care brands to achieve procurement automation without imposing complex, time-consuming, and expensive IT projects on suppliers.
How a triple net lease protects youMarch 20, 2023Triple net leases, sometimes referred to as NNN leases, are very common in commercial real estate transactions where a building has a single tenant.
Attracting talent through videoMarch 20, 2023A lot of practices are short-staffed and have difficulties attracting candidates. If you are one, you have probably even calibrated your job postings to say all the right things–your practice provides high-quality patient care, a great team culture, work-life balance, mentorship, competitive salary, and benefits–but it does not seem to be working.
Key trends driving veterinary care's futureMarch 17, 2023Over the last decade, veterinary practices have dealt with changes and new obstacles to navigate, including an aging workforce, decreased talent pipelines, and increased demand from pet owners.
The house call doctor is alive and wellMarch 6, 2023Mobile veterinary practice is not new, being common in large animal practices, and there are small animal veterinarians who travel to their clients with fully-equipped vans that are essentially hospitals on wheels.
Advocate for dental health all year longFebruary 9, 2023We created “Dental Month” to help compensate for our anticipated financial slump when things have been historically slower. Times have changed, and oral pet care thankfully has changed as well.
Polishing the diamond in the roughFebruary 8, 2023Have you ever worked with someone on a team or met someone during an interview who you knew immediately would be a sparkling diamond? It never gets old! Creating an environment that allows for polishing a diamond can be so beneficial to the individual team member and the practice.
Has the time come for dental month to die?February 7, 2023Could 2023 be the year dental discounts die? When National Pet Dental Health Month began in February two decades ago, its goal was to educate pet owners and fill seasonal downturns for practices. Deliberate discounts have mutated into marketing monsters for hospitals. Many practices have jampacked dental schedules from January to March to accommodate the demand.
Telemedicine key to advancing careJanuary 11, 2023As the market for veterinary telehealth, which includes telemedicine, expands, experts predict the valuation will reach $510 million by 2030, a significant increase considering the 2021 valuation stands at $118 million. Not only the market, but consumers also support the idea of increased access to telemedicine, especially since generation Z and millennials already demonstrate an affinity for technology-first solutions.
