How nurses can grow your revenueMarch 29, 2019What is the difference between an under- and top-performing health-care team? Let's say you schedule appointments every 30 minutes. In an eight-hour workday, one doctor sees 14 patients and has an average transaction of $160, generating $2,240 in revenue. Your average doctor transaction should be 3.2 to 3.5 times your exam fee, according to the Well-Managed Practice Benchmarks Study.1 If you leverage your nursing team and schedule time based on the reason for the visit, you could see 21 patients per day, producing $3,360 per veterinarian and averaging three patients per hour. Revenue rises when you add dental income that nurses deliver. How can nurses help you grow revenue? Follow these steps: Check your staff-to-doctor ratio Every employee feels the hospital is short-staffed. Chances are you may have the right number of employees, but are using them inefficiently. Aim for a staff-to-doctor ratio of 4.7 team members per full-time veterinarian, according to WTA Consultants in Columbus, Ohio.2 This support staff includes two nurses, one veterinary assistant, one receptionist, and 0.7 managers. Assign doctor-nurse teams Designate daily which staff will be outpatient nurses (exams) and inpatient nurses (treatment area). Assign two nurses or assistants to each veterinarian. This medical team …
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Canadian RVT wins Petplan's 2019 Veterinary Nurse of the Year awardMarch 26, 2019Canadian registered veterinary technician Katie Berry was named the 2019 Veterinary Nurse of the Year at the Petplan Veterinary Awards in Orlando, Fla. When she went to the Veterinary Meeting and Expo (VMX) conference in January, Berry says she unaware she had won the award. Accepting the award was a blur she explains. "I don't know if I took a single breath. The amount of gratitude and love I felt was beyond belief." The Petplan Veterinary Awards recognize the industry's best in the U.S. and Canada. The award highlights veterinary professionals who go above and beyond to provide pets with exceptional care and clients with outstanding customer service. Berry says a co-worker nominated her for the award. According to Berry, the most fulfilling part of her job is the patients and the clients. "When I have clients I have a good relationship with, it makes this job worth it," says Berry who has been an RVT at Montgomery Village Veterinary Clinic in Calgary, Alberta, Canada, since the clinic opened in November 2017. "I love seeing my patients thriving and I like my clients knowing I am there for them when they need me." Berry believes veterinary technicians everywhere need recognition. …
