Telemedicine provider's footprint expands with partnershipMarch 31, 2020A new partnership between a B2B telehealth company, Petriage, and Miller Veterinary Supply, a wholesale distributor, emphasizes the increased demand for connected care services in the animal health industry.
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Banfield launches telehealth service for on-demand veterinarian supportJune 5, 2019Banfield Pet Hospital is offering its Optimum Wellness Plan clients a new way to discuss their pet's health with a veterinarian. The company has launched a telehealth service on its app called Vet Chat, which offers clients on-demand access to pet care advice and support from a veterinarian anytime and anywhere. "At Banfield, we never take for granted being entrusted with the care of a beloved pet is to be invited into the emotional center of a person's life," says company president, Brian Garish. "To us, that means not only being with you throughout your pet's life—from puppyhood through the golden years––it also means being there during those unexpected, sometimes anxiety-ridden moments between visits. "Vet Chat marks the next chapter in the future of pet care, and we're thrilled to offer a service benefitting our clients, their pets, and our veterinary teams." In a pet owner telehealth survey, Banfield found 39 percent of respondents admit they sometimes struggle to decide when to call the veterinarian and nearly four in 10 say they prefer to consult the internet first. Ninety percent of veterinarians say they worry pet owners may unknowingly put their pet at more risk by taking bad advice …
Telehealth and telemedicine and teletriage… Oh my!March 29, 2019The idea of implementing telehealth within a veterinary practice may be confusing or even downright scary to some. However, when there is understanding of what it is and its governing laws, it can become exciting. We hope to clear some muddy waters for veterinary team members who are eager to support and participate in the delivery of telemedicine to clients. Believe it or not, you're probably already doing some of it. Just by picking up the phone and checking on the status of a patient, you've delivered virtual care. Further, incorporating telemedicine's tools and technology allows the veterinary team to provide even more services and care. Today's pet owner wants more than just the traditional veterinary hospital experience. The best advice is to first understand your own state's veterinary board (i.e. examiners) and the federal laws governing telehealth. Some of these are newly applied laws that are taking effect at different times in various states. Teams are encouraged to discuss, as a group, the hospital's philosophy related to virtual care, the importance of a veterinarian-client-patient-relationship (VCPR),1 and the different roles when offering the services and care. We want your experience in providing these new benefits to be a great …
Consulting company publishes telehealth and telemedicine studyOctober 19, 2018Brakke Consulting Inc., has released The Companion Animal Veterinary Telehealth Landscape, a study about the forces driving the growth of telehealth and the barriers to its adoption, including the regulatory framework governing veterinary telemedicine.
