Courageous conversations: Respond, don't reactFebruary 12, 2020Rather than reacting when a conflict occurs, learn productive ways to respond to sensitive conversations with coworkers, management, and/or clients.
Education Center - SponsoredWhat's new for in-clinic hematology?by • ZoetisAdvancements in diagnostics provide greater opportunities to predict, prevent, diagnose and treat animal illnesses, more quickly, accurately and reliably. In hematology, new AI-powered technologies can help to elevate patient care and streamline workflows – driving meaningful change in the veterinary practice.
What a country song teaches us about patient/client careFebruary 12, 2020Around 1990, Marty Becker, DVM, founder of Fear Free Pets, overheard the mantra: “Let’s remember to practice today like pet owners are right there looking over our shoulders.”
Emerging ethical discussions in veterinary connected careJanuary 28, 2020As we look at adopting connected care in veterinary medicine, many ethical issues emerge that, when ignored, cause inertia, but when thoroughly reviewed and discussed, may allow us to participate in good conscience in the new data- and technology-driven economy.
Fear Free helps boost bottom lines, survey saysJanuary 28, 2020Fear Free certification has a positive impact on clinics, both financially and from a client-satisfaction standpoint.
VetSuccess metrics open to VHMA membersJanuary 28, 2020Veterinary Hospital Managers Association (VHMA) has partnered with VetSuccess on a union that will provide its members with information to help grow their practices.
LIU veterinary students to learn entrepreneurial, management skillsJanuary 22, 2020Students of the Northeast’s newest veterinary college will have the chance to refine their management and entrepreneurial skills this fall.
Practice management focus of UC Davis certificate programJanuary 10, 2020Those interested in running their own practice may want to consider heading to the Golden State to refine their business skills.
Stand out in a crowdJanuary 7, 2020It behooves us to always keep in mind our clients also have choices. They vote by walking in our door; it’s up to us to communicate why we deserve their business.
Training for dental successJanuary 7, 2020Many clinics have a dedicated technician or veterinarian who is comfortable with or does most dentistry procedures. But what happens when that person calls in sick or leaves the practice?
Put the bite back into your dentalJanuary 6, 2020A common conversation in the aisles of a forum held in Orlando, Fla., centered on the opportunity to improve dental care at the general practice level.
