VPN Plus+ ExclusiveCurbside dilemmas: nine tips for troubleshooting the dreaded COVID protocolFebruary 11, 2021By Patty Khuly, VMD, MBA
Education Center - SponsoredBringing specialist level interpretation in-clinicby • Zoetis DiagnosticsImagine a busy weekday morning in a typical small animal clinic. The appointments are fully booked, the phones are ringing, and in comes Yogi, a five year old terrier mix whose owners are clearly worried.
How our profession went viral: COVID-related changes in client behaviorFebruary 9, 2021Last March, when COVID-19 initiated its first round of shutdowns, most of us wrung our hands and wondered whether our profession could weather this.
Leveraging technology to drive profitability in your practiceJanuary 27, 2021Telemedicine, what was once simply “nice-to-have”, is slowly becoming a veterinary practice differentiator, particularly with the uptick in pet adoptions thanks to sheltering-in-place orders.
The three Es—A strategy to win clients overJanuary 27, 2021The concept of the three Es—energy, empathy, and edification—is an important secret you can use to wow clients.
VPN Plus+ ExclusiveVeterinary medicine's shameful secret: Making it up as we go along?January 21, 2021By Brennen McKenzie, MA, MSc, VMD, cVMA
Words that turn confusion into complianceJanuary 18, 2021Subtle changes in your veterinary vocabulary can be the difference between client compliance and lost revenue.
Five self-sabotaging habits and their healthy counterpartsJanuary 18, 2021Focus only on what you have accomplished without comparison to others and appreciate all the good you have done in your life,
Goodness comes to light, even during a pandemicJanuary 18, 2021Veterinary medicine is no different than most other businesses—there’s been a lot of hurt throughout the profession as a result of the pandemic and its associated economic repercussions.
