How to customize your software and keep your cash register ringingJuly 29, 2021Most teams use their practice-management software as glorified cash registers and seldom customize features. Relying on defaults programmed by software engineers is a bad business strategy.
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Is gaslighting burning your practice culture to the ground?July 13, 2021Toxic cultures suck. They suck the life out of you to manage, and the life out of our teams to live in day after day. They suck your creativity, your loyalty, your drive, your dedication.
The ABCs of transforming workplace cultureJuly 9, 2021What does it mean when you say toxic workplace? Meriam Webster defines toxic as “extremely harsh, malicious, or harmful.”
Trends in rehab equipmentJuly 9, 2021If you have a rehab practice or offer some rehab services at your clinic, new and updated types of equipment can help you better assist your patients.
Retaining veterinary professionals: Values, training, goals, and compensationJuly 9, 2021Veterinary team retention is good for the veterinary hospital, client satisfaction, and patient care.
VPN Plus+ ExclusiveUnder-utilizing veterinary techniciansJuly 1, 2021By Ed Carlson, CVT, VTS (nutrition)Under-utilizing credentialed/licensed veterinary technicians continues to be a hurdle many practices have yet to overcome. Here are areas for improvements.
Hospice care in veterinary medicineJune 11, 2021Our culture as a whole does not honor the process of dying in the same way we do the process of birth and new life.
Best practices for managing your reputationJune 2, 2021People can often get worked up writing negative reviews online. Be sure to address any about your clinic promptly.
Practical considerations for the food allergic patientJune 1, 2021Food allergic dog and cat patients can represent some of the greatest challenges, but also some of the most rewarding outcomes.
