Veterinary Appreciation Day honors contributions to public and pet healthJune 13, 2023Veterinary professionals are going to feel all the love on Veterinary Appreciation Day, thanks to a new initiative from Trupanion.
Education Center - SponsoredReclaiming Lost Hours: How Digital Prescription Management Is Reshaping Veterinary Workflowsby • MWI Animal HealthAs administrative burdens grow, digital prescription management offers veterinary teams a path to greater efficiency, fewer errors, and more time for patient care.
Tips to help clients understand costsSeptember 21, 2022Among the more challenging aspects of being a veterinarian is balancing economics and emotion when discussing care for pets. Those who dedicate their career to caring for animals are sympathetic by nature and, thus, understand the emotions involved when speaking with clients about the health of their pets. To be successful, veterinarians need to develop long-term connections with their clients.
VPN Plus+ ExclusiveA look inside the open-hospital model of veterinary careAugust 5, 2022By Brennen McKenzie, MA, MSc, VMD, cVMA
Coping with shockingly bad client behaviorMarch 28, 2022Everything has changed. Whether we are still curbside or taking clients in one at a time, most of us are still laboring under the pandemified conditions we have been forced to adopt.
Re-earning client trust by leading down the chain of commandMarch 28, 2022Nothing builds or destroys a client’s trust like a veterinary team available (or not available) when a pet is in crisis.
What is the true cost of firing bad clients?February 1, 2022The veterinary client patient relationship, or VCPR, is the basis on which we pretty much function in veterinary medicine. The American Veterinary Medical Association (AVMA) has defined the VCPR for both the client and the veterinarian.