VPN Plus+ ExclusiveBehavior in motion and what it means for the professionJune 11, 2021By Patty Khuly, VMD, MBASetting our sights on how animals outwardly behave is a fundamental concession to the fact we keep pets for our pleasure, as well as for our own emotional needs. However, that does not mean veterinarians should disregard emotion, as we have done.
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Best practices for managing your reputationJune 2, 2021People can often get worked up writing negative reviews online. Be sure to address any about your clinic promptly.
Living with PTSD in a post-COVID worldJune 1, 2021There is no denying the COVID pandemic has changed the way we conduct our everyday lives at home, in public, and at work.
Adapting to the new virtual landscapeMay 21, 2021A year ago, telemedicine was barely a twinkle in veterinary medicine’s eye. Then COVID came along and now an estimated 30 to 35 percent of practices are offering some form of remote care.
Marketing to clients and preparing them for flea and tick preventionMay 21, 2021Some owners have trouble believing their pets can get fleas and ticks. Help them stay ahead of infestation by speaking regularly with them about prevention.
How to work with difficult peopleMay 21, 2021Difficult people and conflicting situations do exist in the workplace and in our lives, this is a “normal” daily occurrence. Understanding how to properly deal with these people can be especially tricky when they are your coworkers.
Are your staff meetings a PITA?May 21, 2021Staff meetings are often considered a waste of time. Sometimes, they are even dreaded. Well, except for the free food.
VPN Plus+ ExclusiveAdventures in post-millennial veterinary record-keepingMay 21, 2021By Patty Khuly, VMD, MBAAs a profession, are we paying enough attention to how we keep our books? There are lessons we can all learn from critically evaluating our record-keeping systems.
Welcome back? Some clinics are cautious to discontinue curbside careMay 21, 2021Whether you choose to continue curbside care or welcome back clients, make sure the client experience is as amazing outside as it is inside your facility.
Moving your team from morphing to performingMay 21, 2021There are a number of reasons for turnover in the veterinary industry, including burnout and compassion fatigue. These factors are increasing during the era of COVID.
