VPN Plus+ ExclusiveInfographic helps ID and prevent Halloween hazardsSeptember 30, 2021Downloadable infographic on how clients with noise-averse pets can work with you, their trusted pet care provider, when it comes to requiring prescriptions, asking for advice on OTC medications, or confirming readability of microchip scans.
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VPN Plus+ ExclusiveCompassion without the fatigueSeptember 23, 2021By Patty Khuly, VMD, MBANever before, it seems, have we been forced to contend with such problematic client conduct.
What a brave tennis star can teach a stressed-out veterinarianSeptember 23, 2021Early this summer, the world tuned in to the saga of one beleaguered tennis pro. Naomi Osaka, one of the winningest, most well-paid players on the planet, was out of the French Open.
Hindsight on suicide prevention from the trenchesSeptember 22, 2021What would we give to go back in time and make changes? Or what do we wish we knew about suicide prevention when we started in our careers in veterinary medicine?
VPN Plus+ ExclusiveVideo: Tips to working with clients who have mental health conditionsSeptember 15, 2021Sarah Hoggan, DVM, expands upon her previous VPN Plus+ article with a video on guidelines practitioners can use to make appointments with clients who have mental health issues more productive and compassionate for all involved.
5 Questions With…September 2, 2021As many veterinary professionals can attest, sometimes the “call to action” falls beyond the scope of animal medicine.
Elevating your team in hospice careAugust 30, 2021Veterinary teams have been delivering end-of-life care, or hospice care, but it may not have been labeled or “packaged” in this way.
VPN Plus+ ExclusiveManaging pet loss grief and sadnessAugust 19, 2021There are techniques we can use within the practice to help prevent euthanasia and pet deaths from harming or causing long-term fatigue in clients and ourselves. One of those ways is by helping join pet owners in their grief without internalizing their trauma for ourselves. We need to remember we are not grieving for that pet in that moment, but instead we are empathizing with that owner’s sadness.
VPN Plus+ ExclusiveAre you burned out?August 5, 2021Many times, we lack the ability to set boundaries. We say yes every time we are asked to take on an additional shift, and managers answer every call or text received from the team (even when there is another manager working). We are taught working longer and harder is like a badge of honor and “martyrdom” is something to strive for. I am here to tell you it isn’t.
VPN Plus+ ExclusiveA practical guide to compassionate care, for all parties involvedJuly 15, 2021If someone with a mental health condition brings you their animal for help, they are doing the best they can by their pet. It is our professional responsibility to rise to the challenge.