Cat extractions are not small dog extractionsNovember 26, 2020Know this: Cat extractions are more about finesse and less about force. Too much of it can result in undesirable consequences.
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The price is right: How preventive care pricing can boost your practiceNovember 25, 2020Preventive care diagnostics can help in identifying abnormalities sooner when treatment options are greatest.
The personal touch: How digital communications can help boost client loyaltyNovember 25, 2020While vague customization has its benefits, clients are looking for a genuine and meaningful connection with their pet health-care provider.
Getting your clients to opt for treatment every timeNovember 25, 2020You chose the correct workup. You determined the proper diagnosis. You laid out the treatment plan. Yet, your client declined to move forward. How could they do that to you?
Phone frenzy? Seven ways to cut call volumeNovember 25, 2020Front-desk teams are struggling to answer the onslaught of calls to schedule the three-month backlog of checkups and elective procedures, refill medications, and curbside arrivals.
Four ways to minimize "crickets"November 25, 2020Veterinary team engagement can be a challenge. Sometimes, it can be difficult to get staff members to communicate and open up when asked to engage.
Being too busy: A blessing or curse?November 25, 2020While the suffering of COVID is far from over, this columnist predicts veterinary medicine is going to continue to flourish as never before.
Turmeric: Golden spice or fool's gold?November 24, 2020Turmeric has long been employed for a wide range of health conditions in traditional folk medicine, particularly in Indian Ayurvedic and traditional Chinese medicine (TCM).
Can you solve this puzzle?November 24, 2020Test your veterinary knowledge with our December Brain Teaser!
Check in with new owners to prevent surrendersNovember 23, 2020A Merck survey reveals 73 percent of those who adopted a dog amidst the pandemic are considering rehoming it.
