Five signs your team is quietly quittingJune 21, 2022Things are changing in the clinic, and many of our best employees are preparing to leave.
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Are you delivering gold standard care?June 21, 2022My definition of gold standard care is providing your clients the opportunity to gain the knowledge they need to make an informed medical decision for their pets.
Did your team forget how to talk to clients?June 21, 2022When your team refreshes their client-service skills, your practice will create a culture benefitting employees and clients.
VPN Plus+ ExclusiveTips for Camping With Dogs InfographicJune 16, 2022At VPN Plus+ we want to provide tools, as well as information, for our veterinary members. We have created this marketing piece for you to use freely in your clinics to provide clients with ideas on what they need to do and bring on a camping trip with their dog to make it fun and safe for everyone. (Doggie s'mores recipes not included.)
VPN Plus+ ExclusiveJuly animal-related holidays!June 16, 2022July is known for fireworks, but some "quieter, pet-related" holidays fall this month, too. Find out what days recognize snakes, cows, kittens, and mutts. Looking for social media post ideas or promotions for your clinic? Here are some “out of the box” holidays to showcase!
VPN Plus+ ExclusiveBeyond De-Escalation: Connecting With CalmnessJune 16, 2022Talking with upset clients and stressed colleagues can feel like tiptoeing through a minefield. In this highly interactive session from Dr. Eran Magen, you will learn how to be more effective and more relaxed when talking with clients and colleagues who are experiencing strong emotions such as stress, frustration, anxiety, or anger.
VPN Plus+ ExclusiveManaging sepsisJune 10, 2022By Brennen McKenzie, MA, MSc, VMD, cVMAManaging sepsis is a great example of the challenge of practicing evidence-based medicine in an evidence-poor environment. Extrapolation from evidence in humans and reasoning from physiologic first principles are rational and necessary strategies, but, of course, they sometimes lead to practices that turn out to be ineffective or even counterproductive in veterinary patients.
VPN Plus+ ExclusiveFinancial Wellness Education as an Employee BenefitJune 9, 2022For employers everywhere who are working to become true advocates for their staff’s health and wellness, Christopher ‘CJ’ Burnett's presentation focuses on ways to deliver financial education to employees. Fifty-four percent of employees say financial challenges and decisions cause them the most stress. Bringing them the education and the clarity that they need around money matters can produce a more joyful culture.
Safe pet food handling misunderstood by many ownersJune 7, 2022A recent NC State study reveals most owners are unaware of U.S. Food and Drug Administration’s pet food safety guidelines.
The human-animal bond is all around usJune 6, 2022To protect The Bond requires us to commit to optimal health, happiness, and longevity. Enrichment must be included here, as well.
