Video: Tips for opening communication in the clinicNovember 11, 2020They say there is power in language—and, as expected, this notion is especially true in the workplace. This strength of words (or lack thereof) was evident in the results of our recent reader poll.
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Eight tips to increase laboratory revenueNovember 11, 2020Because more pet owners are working from home, they are noticing subtle symptoms and seeking treatment earlier. Attentive pet owners can drive the growth of your diagnostic revenue.
Effective team meetings: How to identify themNovember 11, 2020Veterinary team meetings are a great way to disseminate information, ensure everyone is on the same page, build trust, and improve communication between team members and departments.
Telehealth gives pets a handNovember 6, 2020One columnist's tale of how a connected care conference call helped him ease the discomfort of his 18-year-old Devon rex.
VPN Plus+ ExclusiveAbuse: What veterinarians should know, what they can doNovember 5, 2020Veterinarians are on the front lines of seeing abuse in both pets and people. What can they do? What should they do? And how has determining abuse or neglect in animals changed in a world of COVID?
VPN Plus+ ExclusivePlaying monopoly with real money: How veterinarians are losing the price warOctober 30, 2020By Patty Khuly, VMD, MBACompetition is alive and well in veterinary medicine. But as our industry confronts increased corporatization and consolidation, the word has acquired a new resonance for many of us.
VPN Plus+ ExclusiveA captive audience: The power of digital communicationOctober 20, 2020I usually get the same answer when I ask what the biggest issue in the veterinary practice is: Communication. Most, if not all, problems within a practice or any business really stems from poor communication. Poor team, poor client, or poor owner/manager communication. The effects COVID has had on communication between clients and the practice has been dramatic to say the least. So how can we connect to our disconnected clients and improve communication? How can we use our social media platforms to bring our clients into the fold of the practice all while being online? Social media can be bittersweet for many veterinary practices. The time and effort it takes to plan and post good quality content is generally the biggest and most common hurdle. Some practices have turned to keeping clients informed on changes and updates by posting to their website, but often overlook their social media pages. Last March, everyone faced a major communication hurdle and in a lot of ways, digital communication was the primary method people used to stay in touch. Veterinary practices had to pivot quickly and adopt lots of new ways of delivering patient care and good client communication. They turned to video, …
VPN Plus+ ExclusiveLighten the financial load—Why debt consolidation may be the answerOctober 20, 2020Debt is a burden many veterinarians carry. The average 2019 graduate owes roughly $150,000 in educational debt, according to the American Veterinary Medical Association (AVMA). Veterinary professionals also often juggle credit card, loan, and real estate debt from multiple creditors and lenders throughout their careers. The amount of debt you carry can affect everything from your credit score and borrowing power to your bank account and mental health. While some borrowers sought deferment or forbearance on payments due to the pandemic, this only provides temporary relief. A longer-lasting solution is needed to truly gain more control of your financial situation. If your obligations have you feeling overwhelmed, consolidation may be the answer for you. Debt consolidation is when you use one loan to pay off your other debts in full. Benefits of this include: simplifying and taking control of your finances, improving your credit profile, and providing easier management of your money. Examining what you owe It's nearly impossible to run a veterinary business without taking on some level of debt. As owners open new lines of credit and take out loans to help cover their costs, it's easy to lose sight of the cumulative amount owed, which can be …
VPN Plus+ ExclusiveWhen bad reviews happen to good veterinariansOctober 14, 2020By Patty Khuly, VMD, MBAEveryone reacts differently, but there’s no getting away from the fact negative reviews hurt, which is exactly what the reviewer is trying to achieve.
Should a practice and real estate be sold together?October 6, 2020There are many things to consider when selling your veterinary practice, including whether to do the same with the real estate in which it operates.
