Professionalism—Own it!December 11, 2018Your veterinary clients deserve and expect to be greeted and cared for by professional veterinary team members. In addition, veterinary teams expect to work with courteous, thoughtful, and professional coworkers.
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CT or MRI? When to use each and whyDecember 10, 2018The dilemma over whether to use CT or MRI is fairly common. While there are many cases that could be imaged via either modality, experts say there are specific instances where one is preferred over the other.
Ten ways to improve your clinic's cash flowDecember 6, 2018Cash flow in veterinary practices is challenged by several factors, but broken down, it’s simple: how much comes in versus how much goes out. Here are 10 ways your practice can immediately take control of its cash flow.
Beware of boilerplate employment contractsDecember 6, 2018If you are a practice owner in need of an employment contract for a new associate, you may reflexively turn to the internet to see if you can find a “model” document. Or you may obtain one from a colleague or veterinary association. But adopting “boilerplate” employment contracts without the assistance of counsel can be deleterious to the health of your business.
A thriving relevant veterinary profession must include "roots" and "shoots"December 4, 2018While we stand “tall and sturdy” with a great root system of respect, trust, and relevance holding up the profession in general, and most practices specifically (given the small number of closures), we risk withering unless we also push out shoots in the form of new growth.
Veterinary gratitude in the age of incivilityNovember 21, 2018If you’ve been alive to the machinations of our society’s contentious culture wars this season, you might admit to feeling sustained pressure on that part of your brain that normally makes you feel like part of a greater whole. It’s as if we’ve all been barnacles on a boat enduring an extended mooring in murky marina waters, sluicing through liquids increasingly gloomy and often downright filthy, feeling acutely like some of us must be riding an alien hull across an impenetrably gray divide.
Caught in the crossfireNovember 19, 2018Opioids are the first line of treatment for animals with acutely painful conditions and surgeries. They are important in providing pain management with minimal and manageable cardiovascular and respiratory side effects. Veterinarians rely heavily on opioids for pain control and reduction of inhalation anesthetic dosages in veterinary anesthesia, incorporating drugs such as morphine, hydromorphone, buprenorphine, and fentanyl in sedation, anesthesia, and pain control in the perioperative period.
PALS to all domestic violence victimsNovember 15, 2018PALS Place will be the first-ever domestic violence shelter of its size in the country specifically designed and outfitted for survivor-pet cohabitation, providing a place where up to 100 survivors, whether individuals or families, can heal together in safety with their pets.
How veterinary practices can improve client retentionNovember 8, 2018With pet ownership reaching record-highs in the U.S, there’s plenty of opportunity for small veterinary practices to increase revenue. But many practice owners are finding it difficult to compete in an increasingly crowded marketplace.
Want greater compliance? Tell, don't askNovember 6, 2018Sometimes, wishy-washy conversations may cause clients to dismiss necessary follow-up care and medication refills, putting patient care and practice revenue at risk. Pet owners expect clear, specific guidance from your veterinary team. Here are common compliance blunders and how to correct them.
