VPN Plus+ ExclusiveThe pee line: How to plan for and respond to leg lifters in your practiceJuly 9, 2020As industry professionals, you do everything you can to keep your clinic sparkling clean. However, there is one particular situation that poses a unique challenge... dealing with those notorious little leg lifters! Everybody knows accidents happen, but whether the patient is large or small, urine of any kind is still extremely damaging to certain materials, interacting negatively with your floors, walls, and other areas. This article provides tips, tricks, and methods on how you can protect your clinic against the damages of pet urine... because let's face it, when you've got to go, you've got to go! A smelly situation Dog urine poses a significant threat to surfaces due to its chemical makeup. While all urine is primarily water (with inorganic salts and nitrogen-rich by-products, such as uric acid and creatine), dog urine is highly concentrated, and therefore, much more destructive. (Did you know dog urine can even etch stone?). To make things worse, pee can soak through wall and floor materials, and get trapped out of reach of your cleaning efforts. Through absorption, it penetrates the core of porous surfaces, and that is where the real problem begins. As urine breaks down and dries, it becomes more challenging to …
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VPN Plus+ ExclusiveContinuing the COVID Conversation: Using Social Media Marketing for Effective Communication with ClientsJune 24, 2020Watch our panel of experts as they engage in a Q & A discussion where they help you better connect with your clients through effective social messaging, in these unprecedented times.
Behavioral changes: Don't ignore these red flagsMay 28, 2020Managers and supervisors have a responsibility to their staff and organization to act when an employee’s behavior changes.
What is the best way to clean your OR?April 27, 2020Cleaning is probably the least glamorous thing that happens in an operating room. Yet, it is critically important to do it properly to ensure asepsis and the success of your surgeries.
EAPs: Breaking down the barriers to emotional and mental well-beingApril 27, 2020It’s a classic line from an iconic movie meant to inspire action: “If you build it, they will come.” Yet, in the real world, can anyone be sure something being available means it will be used?
Which telemedicine bucket does your veterinary practice fall into?March 27, 2020Whether you love or hate technology may not matter at this point in history. Recent events are forcing veterinarians to jump off the telemedicine cliff as practices are faced with new challenges limiting in-person exams. And in unprecedented moves, the U.S. Food and Drug Administration (FDA) and American Veterinary Medical Association (AVMA) are recommending state governors temporarily lift the traditional "in-person requirement" to allow veterinarian-client-patient-relationships (VCPRs) to be established by remote telemedicine. This leaves veterinarians urgently asking the question, "Which technology is right for my practice?" When it comes to telemedicine platforms, there are three big buckets: basic/DIY, plug & play for human health-care providers, and premium plug & play for veterinary professionals. Let's break them down. Bucket #1: Basic DIY telemedicine This DIY bucket requires rounding up the components needed to deliver a telemedicine experience and putting them all together. Much like baking a cake, you've got to gather the ingredients, which in this case means: • an online booking platform; • a calendar to view the bookings; • a payment service; • a video-hosting software; and • chat software. Next, you put them all together to build out a great experience for …
Demystifying OSHAMarch 10, 2020When it comes to preparing for an Occupational Safety and Health Administration inspection, this checklist can help simplify the process.
Digital badges show practice managers' credentials, expertiseMarch 10, 2020A new online tool from the Veterinary Hospital Managers Association (VHMA) allows practice managers to digitally share their certified veterinary practice manager (CVPM) certification with colleagues and potential employers.
The importance of increasing understanding and awareness of EAPsMarch 6, 2020Your practice has implemented an employee assistance program (EAP), which demonstrates to staff you are a compassionate employer and interested in providing workers with the resources and anonymity to seek help in a safe and secure environment. So what are the next steps?
Do your vaccine conversations need a makeover?March 6, 2020Clients want specific advice on which vaccines their pets need to stay protected. Too often, your team may use wiggle words that could put pets at risk.
