10 pitfalls of an incomplete handbookJuly 4, 2018The employee handbook is an important tool for veterinary employers, yet many veterinary employers still do not have one, and those that do often have one that is outdated or inadequate.
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Find a culture crush, not a culture clashJuly 2, 2018Veterinary hospitals employ many talented medical professionals, but it’s an establishment’s culture that really sets it apart. When applying for a position within a veterinary practice, will any job do or are you looking for the best long-term fit?
Patterson Veterinary, Cure Partners, launch NaVetor cloud-based PMSJune 28, 2018Patterson Veterinary and Cure Partners have formed a new business, Technology Partner Innovations LLC, which is launching a cloud-based practice management software, NaVetor. "NaVetor was designed to be beautifully easy," said Ali Hashmat, CEO of Cure Partners. "The software was created uniquely for veterinary practices to follow veterinary professionals' work day and workflow." NaVetor's features include: Quick-view dashboard – Important information consolidated into a single view Appointment calendar – Customizable display to quickly schedule or reschedule appointments Whiteboard – Snapshot view of everything happening in the veterinary practice Electronic medical records – Create and maintain paperless medical records for each patient Billing and financial management – Streamline administrative processes and easily manage the business side of practice Inventory – Manage inventory electronically to take the guesswork out of ordering and reordering Reporting – Manage the business and identify growth areas Conversion and training – Onboarding and support Visit navetor.com for more information.
Does your clinic's entrance frighten pets?June 27, 2018If you want to see first-hand one of the problems our profession faces, spend a couple of hours on a clinic stakeout. Park your car outside a couple of veterinary hospitals and watch pet owners enter the practice.
5 tips for new veterinary clinic construction financingJune 26, 2018Whether you have outgrown your existing building, are expanding into new service areas, or are just ready to own your own space, you've made the decision to build a veterinary clinic from the ground up. The first step to turning your new dream clinic into a reality is to determine the type and amount of financing you require. This will lay the groundwork for everything you do moving forward, from site selection to equipment purchases. For veterinarians, it's important to speak with a lending expert who understands the unique needs of your practice. In addition to conventional loans, there are several Small Business Administration (SBA) loans available to veterinary practices, each offering different benefits. A lender that specializes in veterinary financing will help you select the right loan and oversee all the financing details, so you can focus on the construction of your new clinic. When reaching out to a lender, there are several steps you can take to ensure the loan process goes smoothly so you can get the construction of your new veterinary clinic underway as quickly as possible: Establish a budget. Going to your lender with a comprehensive budget will save time and help curb potential …
Future of wellness plansJune 21, 2018Wellness plans are not new; however, the uptick in popularity is fairy recent. Veterinary practices are now incorporating them into their business strategy instead of just casually offering them to their clients.
Four lessons from human dentistsJune 20, 2018Did you know only 38 percent of clients accept dental treatments for their pets? Poor case presentation skills may result in poor acceptance. Because dental and veterinary professions often mirror each other, I watch trends in dental practices and then adapt them for veterinary teams.
How the "crossover" speeds learning and increases incomeJune 15, 2018I recently heard about a fascinating concept called “the crossover.” I had never heard anything about it. There is no information online. I had never read a word in an article about it. Yet understanding this concept can dramatically accelerate your career—by several years.
Giving the gift of team feedbackJune 14, 2018For veterinary team members, giving and receiving feedback can be a tough row to hoe. I recently asked a room full of veterinarians, managers, as well as technicians, “By a show of hands, who is good at giving and receiving feedback?” One hand went up right away and one other hand lifted, slowly and reluctantly.
Fiduciary duties of practice ownersJune 13, 2018As a veterinary practice owner, do you owe fiduciary duties to the other co-owners of your practice? If so, do you understand the nature of these obligations?
