Epilepsy: Why it shouldn't be a scary topicNovember 26, 2020Seizures are a clinical manifestation of abnormal neuronal activity in the brain. The signs and/or symptoms of a seizure can vary greatly depending on the affected area(s).
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Surgery checklists save lives—Use themNovember 26, 2020Even on the busiest shift, you can minimize the risk of making a mistake or forgetting something important. How? By using checklists.
Veterinary medicine evolving as new professionals enter workforceNovember 26, 2020Experienced workers are retiring, leading to a significant shift in “mindset and culture,” AVMA economic report says.
Cat extractions are not small dog extractionsNovember 26, 2020Know this: Cat extractions are more about finesse and less about force. Too much of it can result in undesirable consequences.
The price is right: How preventive care pricing can boost your practiceNovember 25, 2020Preventive care diagnostics can help in identifying abnormalities sooner when treatment options are greatest.
The personal touch: How digital communications can help boost client loyaltyNovember 25, 2020While vague customization has its benefits, clients are looking for a genuine and meaningful connection with their pet health-care provider.
Getting your clients to opt for treatment every timeNovember 25, 2020You chose the correct workup. You determined the proper diagnosis. You laid out the treatment plan. Yet, your client declined to move forward. How could they do that to you?
Phone frenzy? Seven ways to cut call volumeNovember 25, 2020Front-desk teams are struggling to answer the onslaught of calls to schedule the three-month backlog of checkups and elective procedures, refill medications, and curbside arrivals.
Four ways to minimize "crickets"November 25, 2020Veterinary team engagement can be a challenge. Sometimes, it can be difficult to get staff members to communicate and open up when asked to engage.
Being too busy: A blessing or curse?November 25, 2020While the suffering of COVID is far from over, this columnist predicts veterinary medicine is going to continue to flourish as never before.
