Nationwide members paid $119 million to treat their dogs and catsMarch 21, 2019Nationwide members spent $119 million in 2018 to treat their dogs and cats. The pet health insurance company analyzed its database of more than 725,000 insured pets to determine the top 10 most common conditions that prompted veterinary visits. "Pet owners are encouraged to schedule regular medical checkups as recommended by their veterinarians to prevent many common, yet problematic medical conditions," says Nationwide vice president and chief veterinary officer, Carol McConnell, DVM, MBA. "Early detection can be key. The majority of medical conditions on the top 10 list can be successfully managed if treated promptly by a veterinarian." The following conditions affect dogs and cats the most, according to Nationwide: Dogs 1) skin allergies 2) ear infection 3) noncancerous skin mass 4) diarrhea/intestinal upset 5) skin infection 6) vomiting/upset stomach 7) arthritis 8) dental disease 9) anal gland inflammation 10) bladder urinary tract disease Cats 1) bladder/urinary tract disease 2) dental disease 3) chronic kidney disease 4) vomiting/upset stomach 5) diarrhea/intestinal upset 6) excessive thyroid hormone 7) upper respiratory infection 8) skin allergies 9) diabetes 10) heart valve malfunction
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Talking the talk—What to say when clients prefer raw dietsMarch 21, 2019One only needs to pay attention to the news or trending items on Facebook to see the spate of pet food recalls happening in our country. And with an uptick of pet parents feeding their dogs raw or freeze-dried raw food, it is important veterinarians have honest and open conversations with their clients about concerns surrounding these diets. The following is American Veterinary Medical Association's (AVMA's) position statement on raw diets: "AVMA discourages the feeding to cats and dogs of any animal-source protein that has not first been subjected to a process to eliminate pathogens because of the risk of illness to cats and dogs, as well as humans." Katy Nelson, DVM, medical director of Pet Health for Stop Aging Now, agrees. "Cooking or pasteurization through the application of heat until the protein reaches an internal temperature adequate to destroy pathogenic organisms has been the traditional method used to eliminate pathogens in animal-source protein, although the AVMA recognizes that newer technologies and other methods, such as irradiation, are constantly being developed and implemented," Dr. Nelson says. "Most veterinarians are going to listen to the governing body of our profession, as well as the Centers for Disease Control (CDC) and …
Croghan, N.Y. veterinarian accused of forcible touchingMarch 21, 2019A Croghan, N.Y., veterinarian is facing three charges of forcibly touching a 19-year-old woman. Police say the incidents happened on the same day last October, though at two different times and in two different jurisdictions. "He's being charged with forcible touching, which is a Class A misdemeanor in the New York state penal law," Detective Joseph Giaquinto of the Watertown Police Department told WWNYTV. Police allege one of the incidents occurred in a home and that the accused and the victim knew each other. New York State Police have also charged the accused with two counts of forcible touching for an incident involving the same woman that happened in nearby New Bremen, N.Y. According to an article by WWNYTV, the accused has faced criminal charges before. In 2006, police charged him with first-degree sexual abuse, attempted criminal sex act, attempted rape, and forcible touching in a case involving a 36-year-old woman. A jury found him guilty of three counts of forcible touching; he was sentenced to 30 days in jail and had to register as a sex offender. In 2009, the state department of education, which licenses veterinarians, put his license on probation for two years. It's unclear why …
Keep more flea and tick preventive purchases in-clinicMarch 20, 2019When pet owners needed to purchase parasite control products, they traditionally went to their local veterinarian. However, the influx of retail businesses (both online and brick and mortar) competing in this market has created a financial feasting frenzy on clinic profits. "We have moved from having a near monopoly on the sale of flea/tick products to the current situation where less than half of clients are now purchasing their flea/tick products from their veterinarian," says Lowell Ackerman, DVM, DACVD, an independent consultant, author, and lecturer. In most veterinary hospitals, pharmaceuticals represent 25 to 30 percent of revenue, according to Dr. Ackerman. As the bulk of that revenue comes from the sale of parasite control products, this "erosion" of sales is both significant and troubling. Reel 'em back in Reasons as to why pet owners have strayed beyond home base varies. Cost, convenience, and just not knowing the benefits of purchasing from their veterinarian are examples. When it comes to product pricing, veterinarians need to be competitive, but they don't need to be the low-price leader, according to Ackerman. "Clients see most noninjectable parasite control products as commodities, and it is easy for them to compare prices across different sources," …
LSU improperly paid $400,000 to faculty member who didn't do his jobMarch 20, 2019A faculty member at the Louisiana State University (LSU) School of Veterinary Medicine did not satisfactorily fulfill his employment obligations, despite receiving $400,000 in salary and related benefits. A new Louisiana Legislative Auditor (LLA) review found the employee did not satisfy his commitments to LSU during the period of August 2015 to September 2018. Further, management at the School of Veterinary Medicine did not take satisfactory action to address his lack of performance. The employee believes he last provided services to fulfill his duties in July 2016 and acknowledges he did not deserve to be paid for the period of July 2016 to August 2018. According to LSU, February 2015 was the last time the staff member submitted a grant proposal. Consequently, he was unable to offer any proof when asked to provide documentation to demonstrate his work from July 2016 to August 2018. The employee was told to appear at LSU for the fall 2018 semester and perform his duties, but failed to do so. He was still employed with LSU as of January 2019, LLA confirms, although it did not identify him. The LSU Office of Internal Audit has recommended management take action regarding the faculty member's …
DogsLife offers financial aid for canine cancer treatmentsMarch 20, 2019A new nonprofit is helping pet owners pay for canine cancer treatments by any board-certified veterinary oncologists in North Texas. The organization, DogsLife, selects recipients through an application and interview process involving the pet's owner and veterinarian, as well as the treating veterinary oncologist. The private charity is primarily supported by donations and all of the funds go directly to providing treatments to the dogs. Sir Desmond, a retired racing Greyhound, was diagnosed with osteosarcoma. As a result, the dog's veterinary oncologist recommended his leg be amputated. The price of surgery and chemotherapy was not in Sir Desmond's owner, Caitlin Schmidt's budget, so she applied for assistance from DogsLife. The charity covered half of the surgery and all of the chemotherapy costs. "I cannot really put into words what the phone call meant to me when I was told DogsLife was providing a grant to help pay for all the overages for Desmond's treatment that I simply could not afford," Schmidt says. "Desmond had his amputation surgery and is beginning his chemotherapy."
Banfield Pet Hospital, Banfield Foundation reports highlight commitment to animalsMarch 19, 2019More than $2.2 million in grants have been awarded to 265 nonprofits, thanks to the Banfield Foundation. That's one of the highlights from the organization's 2018 Banfield Foundation Impact Report, which was released in conjunction with Banfield Pet Hospital's 2018 Corporate Social Responsibility (CSR) Report. It details how the company has leveraged its resources, reach, and relationships to improve the well-being of pets, communities, and the veterinary industry. "At Banfield, everything we do is in service of our purpose—a better world for pets—including our collective efforts, which support pets, communities, our associates, and the veterinary profession," says Banfield Pet Hospital president, Brian Garish. "I can't think of a better legacy than being known as one of the country's most community-minded companies. Through the initiatives highlighted in these reports, we get to live our purpose of caring for pets, while also inspiring future generations of pet lovers to be more socially conscious and make a difference in their own communities." Since September 2015, the foundation has worked to give pets access to veterinary care, temporary shelter, and/or disaster relief, including Spayathon, which offers spay and neuter clinics across Puerto Rico aimed at decreasing an unwanted population of pets while also …
Must you pay your staff for being on call?March 19, 2019Suppose you operate a 24-hour emergency hospital. In this tight labor market for veterinary technicians, you are faced with a staffing shortage for the night and overnight shifts. It occurs to you that requiring existing technicians to be on call from time to time may be a way to help solve the staffing dilemma. But how would this affect your budget? More specifically, would you be required to pay your staff for being on-call even if they are not actually called in to work? What is considered compensable? Well, that depends. Under the federal Fair Labor Standards Act (FLSA), employees in on-call status must be paid if they are "engaged to wait," but not if they are "waiting to be engaged." Hmmm. How does this obtuse rule of thumb work in the real world? The key is whether the on-call time is predominantly for the practice's benefit. The more the employee is under the practice's control, the more likely it is the on-call period will be viewed as benefiting the practice and, in turn, as being compensable. Requiring technicians to remain on the premises during their on-call time will almost certainly render this time "hours worked" under FLSA. In …
VetSuccess and Fear Free team up to increase fecal testingMarch 18, 2019VetSuccess and Fear Free have partnered to create Fear Free Fecals, a reminder program designed to increase compliance for fecal testing. The program sends pet owners prescheduled reminders, which include a personalized letter, as well as a stool collection bag. Clients are then encouraged to collect their pet's sample at home and bring it in for testing. "The Fear Free Fecals program is fully automated, making it very simple and affordable for practices to be more successful in terms of profitability and patient care," says Martin Traub-Werner, VetSuccess CEO. "Practices can create positive client touch points with zero staff time." VetSuccess sends monthly performance reports showing how many reminders were sent out and how many fecal exams happened as a direct result of the program. "Partnerships like the Fear Free Fecals program with VetSuccess are crucial in helping every pet be happy and healthy," says Marty Becker, DVM, founder and CEO of Fear Free, and columnist for Veterinary Practice News Canada.
Trust, education can build vaccine complianceMarch 18, 2019Can people control their exposure to whatever virus du jour is making the rounds? No—and that's the point veterinarians should stress among vaccine-wary clients, says Tony Rumschlag, DVM, director of consulting veterinarians, companion animal at Elanco Animal Health. "We cannot in all circumstances control our pets' exposure to disease," he says. "We can help prevent disease in our beloved pets by simply following an appropriate vaccination protocol." As in human medicine, some veterinary clients are expressing concern over the necessity and safety of vaccines for companion animals. "Because some of the diseases we vaccinate against are not as prevalent as in the past, both on the human and animal side, people start to lose sight of the value of vaccines," Dr. Rumschlag explains. "When vaccination rates decrease, these diseases tend to reappear. And I understand how pet owners can forget the extent of parvo and distemper cases we saw in the 1980s and early '90s." Rumschlag says that while there is a lot of science backing the safety and value of vaccines, many of the concerns about them are based more on emotions. "Veterinarians who have treated dogs infected with preventable diseases, such as parvo and distemper, need to …
