WSU receives accreditation for veterinary simulation programMay 6, 2019Washington State University (WSU) College of Veterinary Medicine's (CVM's) veterinary-only simulation program is the first to be accredited by the Society for Simulation in Healthcare (SSH). The simulation-based education program offers hands-on simulated training, from administering anesthesia to performing surgery to client interaction. "We are delighted to see simulation-based education being practiced in veterinary medicine at WSU in an effort to improve the quality of care delivered to the patients we often consider family, our pets," says SSH's Kristyn Gadlage. "We applaud WSU for its dedication to educational excellence in its training of future veterinarians." WSU introduced integrated simulation into its curriculum through the clinical communication program 11 years ago. An elective course for anesthesia simulation was also created, allowing students to gain more experience and receive feedback from experts. "We understand simulation is a key component to training some of the most prepared and competent veterinary graduates in the country," says program director, Julie Cary. "We use simulation to enhance student exposure and experience while building their confidence, which adds to patient safety."
Education Center - SponsoredHow artificial intelligence can enhance diagnostic confidenceby • ZoetisIn the right context, AI yields the power to enhance clinical confidence and streamline decision-making – without replacing the human touch that defines the profession.
Human-animal bond the focus of National Pet WeekMay 6, 2019In honor of National Pet Week, the Texas Veterinary Medical Association (TVMA) is reminding veterinarians to advise their clients to cherish the human-animal bond and to embrace responsible pet ownership. National Pet Week runs from May 6 to May 12 and this year's theme is a "Lifetime of Love—The basics: Seven days to a happier, healthier pet." Each day is dedicated to a specific pet-related topic: May 6 emphasizes the importance of selecting pets that mesh well with people's lifestyles and making a firm commitment to caring for pets May 7 encourages pet owners to socialize their companion animals early and prep them for various interactions with places, activities, animals, and people May 8 urges pet owners and their pets to engage in regular exercise May 9 recommends regular visits to the veterinarian May 10 celebrates the human-animal bond May 11 provides tips for developing emergency kits for unexpected incidents, such as natural disasters May 12 summarizes the week's advice TVMA says its goal for this week is to remind pet owners to give pets' a lifetime of love and improve their quality and length of life by taking them in for regular veterinary exams and by providing regular …
Telemedicine from the frontline: A practicing veterinarian's perspectiveMay 3, 2019Over the last decade, countless interactions with clients and patients have convinced me veterinarians must embrace telemedicine, both to remain relevant as care providers in an increasingly digital world and to compete successfully in today's on-demand economy. Given the change in generational demographics, today's clients view their pets as family members and insist on immediate gratification. To survive, we must adapt, otherwise pet parents will rely on Dr. Google, rather than wait to consult their family veterinarian for advice and guidance. It was an incident with a friend and client that convinced me veterinarians, as well as pet owners and patients, can benefit enormously from the integration of telemedicine. A tale of teletriage Four years ago, I received an evening call from a family friend whose dog Bodhi, a mixed breed, two-year-old neutered male Labrador, suffered what seemed to be a mild seizure. While my friend was in transit to a nearby emergency animal hospital, I advised him the episode wasn't as serious as he feared and he could wait until the next morning to bring Bodhi to my practice. That experience of utilizing the most basic form of telemedicine—the telephone—sparked the idea of bringing the benefits of a …
Zoetis becomes first Human-Animal Bond-certified companyMay 3, 2019Zoetis is the first company to become Human-Animal Bond certified. More than two dozen company employees completed the program, and were taught the science behind the human-animal bond. The employees were also shown how this science supports the practice of veterinary medicine. The certification program was created by the North American Veterinary Community (NAVC) and the Human Animal Bond Research Institute (HABRI). "For years, Zoetis has been a leading advocate of the bond between humans and animals, and we are honored to have earned this important certification," says Zoetis Petcare marketing executive director, J. Michael McFarland, DVM, DABVP, chair of the HABRI board of trustees. "Veterinarians play a key role in strengthening the relationship between animals and people, and Zoetis is committed to helping them, their clients, and the animals they care for experience the benefits of the human-animal bond." In its first year, more than 500 professionals have signed up for this certification, which offers 22 hours of RACE-approved continuing education credit. Zoetis also developed educational resources related to the program for its own employees, for the veterinary community, and for pet owners. "With its long-term commitment to funding human-animal bond research, education, professional development, and programming, Zoetis …
Declawing cats may soon be illegal in New YorkMay 3, 2019Legislation is currently moving through New York's state assembly in an effort to ban the declawing of cats. Declawing is already banned in several cities in California, as well as many countries around the world, including Switzerland, Israel, and the U.K. If Bill A01303 is passed, it would make New York the first state to ban the practice. "Claws play an important role in various aspects of cats' lives. They use their nails to assist in climbing and maintaining balance, to help them fully stretch, to relieve stress through kneading, and to escape danger," reads a state assembly memorandum memo. The memo goes on to say, "When the claws are removed, the animal tends to shift its gait and where it places most of its weight, causing strain on its leg joints and spine, which can lead to early onset arthritis and prolonged back and joint pain." Should the bill pass, anyone who performs an onychectomy, a partial/complete phlangectomy, or a tendonectomy procedure on a cat faces a fine of up to $1,000. Declawing will be permitted when it is necessary for therapeutic purposes, including: an existing or recurring illness; infection; disease; injury; or an abnormal condition in the …
How a fixer-upper practice might be just what the veterinarian orderedMay 2, 2019It's tough out there for buyers of veterinary practices and it seems to be getting worse. Every year, a few new investors and/or corporate consolidators call me looking to spend way too much money on two-plus doctor practices. So how can you, the young, ambitious associate, compete for one of these? You can't, unless you get lucky enough to find a seller morally opposed to corporate veterinary medicine, or who likes you well enough to give up $500,000 to $1,000,000-plus on the asking price. Thankfully, there's another way. If you're willing to live in a smaller town, you could find a true gem of a clinic with little competition from other buyers. Alternatively, if you start thinking like an investor and look for a poorly performing clinic, you could build it into your dream practice. The marketplace is flooded with underperforming clinics, their owners anxious to find a buyer like you, particularly if they are retiring and want to solidify a succession plan. In this article, I'll focus on what you need to know when buying a fixer-upper with real upside potential. I'll also offer tools on how to spot and fix the most common issues that can drain …
10 tools every superachiever needsMay 2, 2019Without battle-tested systems, healthy habits, and proven strategies, it's difficult to grow beyond a certain plateau. To get better, superachievers typically use the following 10 tools, at the very least. Let's see how they can apply to our profession. 1) An idea-capturing device You have a brilliant idea. It's so amazing you're certain you'll remember it. After all, it's going to change lives! Five minutes later, you are wracking your brain and retracing your steps to remember it. Ideas often come at the most inconvenient time, which means you should have a way to capture them in real time as they come to you. Keep a small notebook on your nightstand or in your pocket. Surely you can download all kinds of apps, although any smartphone or tablet has a "note" function where you can jot down ideas. What about a waterproof marker in your shower? The idea is to avoid walking around with all kinds of mental clutter. Write things down so you can focus on other stuff. 2) Keep a calendar Many people have multiple calendars: one on the wall, one on their desk, an organizer, and a digital calendar. Some may even have a personal calendar …
Front-office hacks that make work easierMay 2, 2019Your client-care team members should be masters of multitasking and problem solvers. During my 22 years of coaching receptionists, I've discovered helpful tips and tricks that make running the front desk easier. You're going to want to get started now: 1) Get wireless headsets Because receptionists answer hundreds of calls daily, headsets will reduce back and neck pain caused from cradling phones on shoulders. The American Physical Therapy Association (APTA), doctors, chiropractors, and physiotherapists all advise using headsets. Studies show wearing a headset instead of holding the phone can improve productivity up to 43 percent.1 Headsets let receptionists talk and type, speeding up the time it takes to book appointments and process prescription refill requests. Headsets also can eliminate hold time. While wearing a wireless headset and talking with a client, the receptionist could walk to the pharmacy to confirm the pet owner's prescription refill is ready. A headset also keeps the microphone in the same position as receptionists move their heads and speak, so voices sound consistent to callers. Noise-canceling microphones can remove up to 75 percent of background noise, filtering out sounds of barking dogs and other ringing phones.1 Ask your phone equipment vendor which headsets are …
Is the person you just hired a real CVT?May 2, 2019You don't have to be a human resources guru to ensure the person you're hiring is genuinely credentialed. Yet, fraud happens. When applying for a position, anyone can claim to be a credentialed veterinary technician/technologist (CVT) in good standing. But are they? It can be frustrating if you know someone who has falsely (either intentionally or through ignorance) represented himself/herself as a CVT to obtain a job. People who are CVTs in good standing have gone through a process to obtain these credentials (CVT, registered veterinary technician [RVT], licensed veterinary technician [LVT], or licensed veterinary medical technician [LVMT]). It's unfortunate when individuals apply for a position as a CVT (of any title) when they are unqualified. However, this is no excuse for the hiring manager not to perform due diligence in the hiring process, which includes verifying credentials. Defining proper job duties Hiring a new employee starts by defining the role of each team member, establishing a solid job description for the required expertise. These can be tweaked as needed for individual skill sets when a good fit is found. It is important to recognize the training CVTs receive. Ultimately, the requirements to be certified, registered, or licensed are …
IDEXX files voluntary dismissal in Vets First Choice lawsuitMay 2, 2019IDEXX Laboratories has dropped a lawsuit against two of its former staff members and Vets First Choice after alleging the employees took confidential material to their new employer. In a joint statement, Covetrus and IDEXX say they agreed to resolve the matter to an amicable resolution. The lawsuit was dismissed with prejudice. (Covetrus is the newly formed company after Vets First Choice merged with Henry Schein.) Last August, IDEXX announced it was taking two former employees and Vets First Choice to court. The lawsuit stated Dan Leach and Agostino Scicchitano did not reveal they resigned from IDEXX to gain employment with Vets First Choice and engaged in alleged "actual and/or threatened misappropriation of trade secrets." Further, it claimed the two employees took private information from company computers when they moved to their new employer. In the statement, Covetrus and IDEXX acknowledge "their respective obligations to their customers and employees to take appropriate measures to safeguard and ensure proper handling of confidential information." IDEXX was seeking unspecified monetary damages, punitive damages, and legal fees. The company's lawyers were also asking for an injunction to block the defendants' "actual or threatened disclosure or utilization of IDEXX's trade secrets."
