Tag Archives: customer service

Why your front-desk team sucks

May 27, 2019May 30, 2019 by Wendy S. Myers, CVJ

If you don’t resuscitate your employees, client relationships will die

March 13, 2019March 8, 2019 by Wendy S. Myers, CVJ

If you don’t resuscitate your employees, client relationships will die

January 2, 2019January 4, 2019

Client Service Representative Appreciation Week will be celebrated at hospitals near the end of January

November 8, 2018November 8, 2018 by Richard Rowlands

Studies have shown it costs five times as much to attract a new client than to keep an existing one

April 4, 2018April 6, 2018 by Ryan Pirkle

How focusing on the little things that define your patients’ experience will determine the success of your practice

Implement creative ideas in your clinic to give clients that wow factor

April 24, 2017October 25, 2017 by Wendy S. Myers

Six customer service tips to make your clients enjoy coming to your practice

March 21, 2017October 27, 2017 by Patty Khuly, VMD, MBA

And 5 reasons it matters that you do

November 1, 2016December 19, 2017 by Steven Pearson, DVM

Here are five ways to ensure your veterinary practice can meet your clients’ needs

May 16, 2016May 31, 2018 by JADA LEWIS, CVT, SMART FLOW SHEET

Provide great customer service with these tips