Petplan acquired by equity firmOctober 3, 2019Petplan has been acquired by global private equity firm Warburg Pincus for an undisclosed amount.
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Canadian RVT wins Petplan's 2019 Veterinary Nurse of the Year awardMarch 26, 2019Canadian registered veterinary technician Katie Berry was named the 2019 Veterinary Nurse of the Year at the Petplan Veterinary Awards in Orlando, Fla. When she went to the Veterinary Meeting and Expo (VMX) conference in January, Berry says she unaware she had won the award. Accepting the award was a blur she explains. "I don't know if I took a single breath. The amount of gratitude and love I felt was beyond belief." The Petplan Veterinary Awards recognize the industry's best in the U.S. and Canada. The award highlights veterinary professionals who go above and beyond to provide pets with exceptional care and clients with outstanding customer service. Berry says a co-worker nominated her for the award. According to Berry, the most fulfilling part of her job is the patients and the clients. "When I have clients I have a good relationship with, it makes this job worth it," says Berry who has been an RVT at Montgomery Village Veterinary Clinic in Calgary, Alberta, Canada, since the clinic opened in November 2017. "I love seeing my patients thriving and I like my clients knowing I am there for them when they need me." Berry believes veterinary technicians everywhere need recognition. …
AAHA, Petplan launch association pet health insuranceSeptember 18, 2018The American Animal Hospital Association (AAHA), in partnership with Petplan, has launched the AAHA Pet Health Insurance Program, available to participating AAHA-accredited veterinary practices and their clients in the U.S. and Canada. With this offering, AAHA is "working to mitigate stress in the veterinary hospital by helping pet owners manage the cost of care for their pets, and by helping veterinarians practice their best medicine without budgetary constraints," said the association in a statement. "When it comes to providing the best care for patients, a pet owner's economic limitations can add stress to the equation," said Michael Cavanaugh, DVM, DABVP (Emeritus), AAHA CEO. "Pet health insurance is important because it offers pet owners and practice teams another way to manage the cost of veterinary care and help pets get the care they need. At the end of the day, this helps reduce strain in the veterinary practice while simultaneously increasing pets' access to care." Petplan provides a dedicated information hotline for all AAHA-accredited hospitals and clients so they can reach a Petplan service representative any time, day or night. "In launching this new collaboration, we're giving veterinary hospital teams the tools their clients need to understand the …
Petplan releases Pet Insurance 101 guideJune 14, 2018Petplan pet insurance data shows that one in three pets will need emergency veterinary care each year, and with average costs in the thousands of dollars (see "Petplan's top 10 most common claims and costs" below), pet insurance can be more beneficial than a savings account, which may not have enough money to cover the most common ailments. Some pet owners may be aware of pet insurance, but they may not understand how it can help keep pets healthy and budgets intact. Written specifically to help pet owners understand the growing pet insurance industry, Petplan's Pet Insurance 101 guide is available now at insurance.gopetplan.com/pet-insurance-101. The free guide walks pet owners through a pet insurance personality quiz and a checklist to determine what kind of pet coverage best suits their pets' needs. Facts, figures, and FAQs provide benchmarks to help consumers make the best choice for their unique situation. "About 95 percent of pet parents consider their pets to be part of the family,"* said Keith Guse, Petplan's director of content. "Even though two million cats and dogs are protected by pet insurance in North America, it's estimated that 99 percent of pets are still uninsured.** We created …
Petplan warns of potential summer hazards for petsMay 31, 2018With summer fast approaching, Petplan pet insurance recommends veterinarians advise their clients about potential dangers that may threaten the safety of their pets throughout the warmer months. The company released a list of 10 hazards for owners to keep in mind when traveling, exercising, and socializing with their pets in the hot weather. "Having your furry family members tag along on summer vacation is becoming more popular with pet owners, but it also adds an extra level of responsibility," says Jennifer Maniet, DVM. "Just be sure to prioritize your pets' needs when making your plans. Make sure they will have access to plenty of clean water, shady places to cool down, and above all else, constant supervision. Summer goes by quickly and the last thing you want is to spend time and money treating potentially avoidable medical emergencies." Here are some common summertime risks, courtesy of Petplan, as well as the potential resulting costs, according to the company's claims data from 2017. 1. Keep an eye on your pet while at the beach. Eating sand could lead to intestinal blockage, and drinking ocean water might cause dehydration, disorientation, and seizures related to salt toxicity. Related …
Petplan announces 2018 Veterinary Excellence AwardsFebruary 14, 2018 Petplan pet insurance hosted its annual Veterinary Excellence Awards dinner early this month, naming six veterinary professionals and one exemplary pet parent 2018's winners. The awards event was held in tandem with the Veterinary Meeting & Expo in Orlando, Fla. This year's winners: Practice of the Year: Colorado State University Veterinary Teaching Hospital, Fort Collins, Colo. Veterinarian of the Year: Thomas Newland, DVM, Adobe Animal Hospital, Scottsdale, Ariz. Practice Manager of the Year: Amanda Inman, Pet Care Clinic of Kokomo, Inc., Kokomo, Ind. Veterinary Technician of the Year: Jamie Rauscher, Animal Hospital of Towne Lake, Woodstock, Ga. Receptionist of the Year: Rebecca May, Town N' Country Animal Hospital, Burlington, N.C. Pet Parent of the Year: Danny Shelton, Cleveland Browns Defensive Lineman and Animal Health Advocate Nominees in each category were submitted by both professional peers and clients; then, each completed a rigorous application process to accept their candidacy and advance to the semifinalist and finalist rounds. The judging panel included veterinary professionals, several of whom are past award winners. "I'd like to extend a warm congratulations to each of this year's winners," said Natasha Ashton, Petplan co-founder and co-CEO. "It is an honor for all of us to witness …
Petplan to hold veterinary clinic business strategy speaker seriesJanuary 12, 2018Petplan pet insurance announced it will hold its Business of Veterinary Medicine Conference in partnership with VMX on Feb. 2. The speaker series is designed to help independent veterinary practice owners answer the challenge posed by the increase in marketing-savvy, corporate-owned hospital networks. "Practice owners are becoming more aware of the need to pay attention to the business side of veterinary medicine," said Andy Roark, DVM, an industry speaker, author, and media personality who Petplan partnered with to develop the series. "The rise of corporate practices are really forcing business to the forefront." According to Dr. Roark, the most important business principles that practice owners and staff should focus on are strategy (where they are going as a practice), operations (efficiency in providing services), marketing (how to tell their story to find clients), and client experience (how the practice makes people feel). "Vets have always done a good job with operations and efficiency," Roark said. "The area that has the potential to make the biggest impact now is a practice's specific strategy for its clientele. Veterinarians are coming to the understanding that different clients want different things, and they can't be all things to all people. Practice …
Petplan offers rewards for National Veterinary Technician WeekOctober 12, 2017Petplan pet insurance will kick off National Veterinary Technician Week on Oct. 16-22 with a series of prizes to reward hardworking veterinary staff. "We've been committed to supporting veterinary professionals since our founding, and we believe each member of the veterinary practice deserves their day in the sun," said Natasha Ashton, Petplan co-founder and co-CEO. This year's awards from Petplan Annual membership to the National Association of Veterinary Technicians in America (NAVTA) for 25 entrants All-expenses-paid scholarship to Dr. Andy Roark's 2018 Uncharted Veterinary Conference for one entrant Full conference registration scholarship to the 2018 Veterinary Meeting & Expo, with an exclusive invitation to Petplan's 2018 Veterinary Excellence Awards gala Petplan is announcing the contest via email to practice staff in the U.S. and Canada. Prizes will be randomly awarded to entrants who visit Petplan's sign-up page and register for a chance to win. "From managing anesthesia to assisting with diagnoses, veterinary technicians are among the most important members of our pets' professional health care team," said Ashton. "Unfortunately, they're not always recognized as such. We're proud to show everyone how much we value their contributions during National Veterinary Technician Week—and every week. We can't wait …
Petplan, National Police Dog Foundation announce first grant award recipientsSeptember 18, 2017Petplan and the National Police Dog Foundation (NPDF) announced the winners of the inaugural K-9 Health Insurance Grant, a joint effort between the Newtown Square, Pa., pet insurer and the Foundation, awards one year of pet insurance to five currently active police dogs throughout the U.S. The winning grant recipients are: Reximus, a 3-year-old German shepherd dog with the Nome Police Department in Alaska. ' handler, started the K-9 program at the Nome Police Department after many years without a K-9 unit. Reximus specializes in narcotics detection and is the only four-legged officer in all of Western Alaska. "I've been paying for Reximus' veterinary care, including airfare for emergency transport, with the understanding it may not be reimbursed," Timm said on his grant application. With his new Petplan policy, 90 percent of Reximus' unexpected veterinary expenses will be covered. Rudy, a 2-year-old German shepherd dog/Belgian malinois mix with the Upland Police Department in California Rudy's K-9 team is funded primarily through donations from the public (the city covers vehicle upkeep and the handlers' salaries only). The Petplan/NPDF grant will allow the Upland PD to maximize existing funds and put future donations toward …
Petplan: Average cost for emergency vet care is $1500May 8, 2017On average, insured pet owners spent an average of $1,500 for unexpected trips to the veterinarian. That’s according to the 2016 claims data from Petplan pet insurance, which looked at how much each state pays.
