When clients attack: Legal options for responding to negative social media postsMarch 16, 2021No matter how experienced the veterinarian or how diligent the treatment, some clients still leave unhappy.
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Tips on how you can say no with graceMarch 16, 2021Saying “no” is an art form; it takes time and practice to perfect your toolkit. Regardless of how you say it, do it politely, firmly, and honestly.
My coworker confided in me and I need your adviceMarch 16, 2021Recently, veterinary professionals have been reaching out in dire need of help, not necessarily for themselves, but for support in helping a coworker navigate a crisis.
Are you ready for a potential spike in intestinal parasites?March 16, 2021Working and schooling from home gave families more time together and got more dogs and cats their forever homes.
Four ways we can stay healthy (so we can die with our boots on... if we want to)March 16, 2021Being a veterinary professional in a clinical setting is more physically demanding than we tend to think, regardless of our species of choice.
2020: A year the veterinary world changed courseMarch 16, 2021Pet adoptions have gone up since the pandemic began—and the veterinary industry is catching up to the changes.
What 2020 taught us about curbside careMarch 1, 2021While much of the world was shut down last year due to the COVID-19 pandemic, veterinary practices remained open as essential businesses.
Navigating the pet health insurance fervorMarch 1, 2021Pet health insurance can be an incredible tool, benefitting not only pets and their owners, but also veterinarians.
Which type of leader are you?March 1, 2021There is no black or white, right or wrong, good or bad, one-size-fits-all leadership style that is ideal for every situation.
Have clients gone COVID crazy?March 1, 2021Many people are fed up with stay-at-home orders, indoor dining disappearing, and freedoms lost during the pandemic. Clients may feel like grounded teenagers and act out with bad behavior.
