Is onboarding the key to better team retention?January 9, 2019If you’re working in a practice that is continually hiring and training, this article can help you understand the benefits of onboarding properly and possibly implementing needed changes.
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A life lesson in veterinary careJanuary 4, 2019Tufts at Tech Community Veterinary Clinic in Worcester, Mass., is the nation’s first on-the-job veterinary clinic at a high school developed in collaboration with a veterinary school.
Owning a practice? You?December 27, 2018Some would argue practice ownership is only for the most ambitious—for those who love business. Like that classmate who always reads the Wall Street Journal or the one who knows she wants to be a specialist… of some sort… and all that entails. I mean, you know nothing about business. And the stress isn't worth it. The burden of your student loan probably makes practice ownership impossible, anyway. The excuses are endless. But so too are the reasons to own, even more so in this environment of corporate competition, continued consolidation, and rapid change. After all, where there is change—even chaos—there's also opportunity. What's more, practice ownership promises all the things you've always wanted from your profession. It buys you stability and flexibility, the two things that can make having a family more doable. It also means more money. And, paradoxically, those who have the least of it are those who stand to gain the most from practice ownership. I'm not saying it's easy. To be sure, it involves risk. But it's those who never contemplated ownership, those most beset and bedeviled by family-related inflexibility and financial burdens, who also have the most to gain and the least to lose. …
How to be great at delegatingDecember 18, 2018Delegation is an art form that is very valuable, yet sadly underutilized. Many high achievers are guilty of thinking “I might as well just do it myself” or “They won’t do it right.” Those who have tried delegating and lament that it doesn’t work for them probably weren’t doing it properly.
Are you leading or following your practice?December 11, 2018You rush from one intense exam to the next, going home exhausted at the end of the day. This firefighter approach to running your practice may have you following, rather than leading your business. As you begin a new year, reclaim the leadership role of your practice and take actions that move your business forward.
Professionalism—Own it!December 11, 2018Your veterinary clients deserve and expect to be greeted and cared for by professional veterinary team members. In addition, veterinary teams expect to work with courteous, thoughtful, and professional coworkers.
CT or MRI? When to use each and whyDecember 10, 2018The dilemma over whether to use CT or MRI is fairly common. While there are many cases that could be imaged via either modality, experts say there are specific instances where one is preferred over the other.
Ten ways to improve your clinic's cash flowDecember 6, 2018Cash flow in veterinary practices is challenged by several factors, but broken down, it’s simple: how much comes in versus how much goes out. Here are 10 ways your practice can immediately take control of its cash flow.
Beware of boilerplate employment contractsDecember 6, 2018If you are a practice owner in need of an employment contract for a new associate, you may reflexively turn to the internet to see if you can find a “model” document. Or you may obtain one from a colleague or veterinary association. But adopting “boilerplate” employment contracts without the assistance of counsel can be deleterious to the health of your business.
A thriving relevant veterinary profession must include "roots" and "shoots"December 4, 2018While we stand “tall and sturdy” with a great root system of respect, trust, and relevance holding up the profession in general, and most practices specifically (given the small number of closures), we risk withering unless we also push out shoots in the form of new growth.
