How to customize your software and keep your cash register ringingJuly 29, 2021Most teams use their practice-management software as glorified cash registers and seldom customize features. Relying on defaults programmed by software engineers is a bad business strategy.
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This pharmacy mistake costs you thousandsJune 11, 2021Turn on refill reminders. Pharmacy sales represent 25 to 30 percent of revenue in companion animal practices.
Welcome back? Some clinics are cautious to discontinue curbside careMay 21, 2021Whether you choose to continue curbside care or welcome back clients, make sure the client experience is as amazing outside as it is inside your facility.
Four time-savers for curbside careApril 19, 2021Curbside care has added extra steps that stretched 20- to 30-minute appointments into 45 to 60 minutes. Many teams feel like they’re running around all day sweating behind masks. How can your team be more efficient?
Are you ready for a potential spike in intestinal parasites?March 16, 2021Working and schooling from home gave families more time together and got more dogs and cats their forever homes.
Have clients gone COVID crazy?March 1, 2021Many people are fed up with stay-at-home orders, indoor dining disappearing, and freedoms lost during the pandemic. Clients may feel like grounded teenagers and act out with bad behavior.
Words that turn confusion into complianceJanuary 18, 2021Subtle changes in your veterinary vocabulary can be the difference between client compliance and lost revenue.
Phone frenzy? Seven ways to cut call volumeNovember 25, 2020Front-desk teams are struggling to answer the onslaught of calls to schedule the three-month backlog of checkups and elective procedures, refill medications, and curbside arrivals.
Eight tips to increase laboratory revenueNovember 11, 2020Because more pet owners are working from home, they are noticing subtle symptoms and seeking treatment earlier. Attentive pet owners can drive the growth of your diagnostic revenue.
Overbooked? How to fix your scheduleOctober 2, 2020A two-doctor practice typically sees 300 patients per month for preventive checkups. With a backlog of three months, you face up to 900 overdue patients.
