Banfield launches telehealth service for on-demand veterinarian support
June 5, 2019Banfield Pet Hospital is offering its Optimum Wellness Plan clients a new way to discuss their pet’s health with a veterinarian. The company has launched a telehealth service on its app called Vet Chat, which offers clients on-demand access to pet care advice and support from a veterinarian anytime and anywhere. “At Banfield, we never take for granted being entrusted with the care of a beloved pet is to be invited into the emotional …
Partnership to provide prescription home delivery service to pet owners
December 27, 2018LifeLearn Animal Health has integrated its WebDVM custom websites with Vetsource’s home delivery program to enable clients to make purchases through their veterinarian’s online store and have products shipped directly to their door.
PetSmart announces launch of online pharmacy
September 28, 2017PetSmart announced the launch of PetSmart Pharmacy, a new online-only pharmacy that offers ordering and autofill of prescription and over the counter medications, and veterinary diet prescription pet food, combined with home delivery. According to Packaged Facts, the pet medication market would be a more than $10 billion industry by 2018. The market researcher’s 2016 National Pet Owner survey found that 46 percent of pet owners buy pet …
How to build a good reputation for your vet clinic online
July 24, 2017Consumers form opinions about a business fast—regardless of the level of customer service provided. In fact, studies show that 68 percent of customers form an opinion of a business by reading just one to six reviews online, and that about nine out of 10 consumers determine whether they can trust a business after reading 10 or fewer online reviews.