VPN Plus+ ExclusiveCooperative care training can boost the HAB and reduce stressDecember 14, 2024Cooperative care training has repeatedly proven itself to me as a step above the rest. Without cooperative care training, I do not know where I would be today with my dog. Jasmine, aka Jazzy, a now over five-and-a-half-year-old female spayed German shepherd, Labrador, goofball mixed-breed dog, gives my life meaning. However, she is not without her challenges.
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$1.7M donation helps address veterinary shortageMay 18, 2023Easing the veterinary shortage and supporting the training of future small animal specialists are the goals of a new round of academic funding, gifted to The Ohio State University (OSU) College of Veterinary Medicine.
VPN Plus+ ExclusiveTech Talk: Promoting wellbeing in veterinary technology programsOctober 6, 2022By Jennifer Serling, CVT, RVT, VTES While there are many studies relating to veterinarians and the mental health crisis they are experiencing, the same cannot be said for the veterinary support staff, particularly credentialed veterinary technicians. Many of the same characteristics that draw students to veterinary medicine are also the same characteristics that contribute to burnout and compassion fatigue. Appalachian State University has become the first veterinary technology program to employ a full-time wellbeing coordinator on their team. The sole purpose of this position is to provide support for the students and faculty, and also develop best practice models for other veterinary technology programs to follow.
Bill battles student debt crisisMarch 10, 2020Veterinary students interested in pursuing careers in specialized medicine may soon enjoy a financial break with the introduction of the VET MED Act.
Covetrus delivers 2,000th puppy care packageJune 4, 2019Covetrus has delivered its 2,000th puppy care package to volunteers who train assistance dogs in support of Canine Companions for Independence. For the last four years, the company has equipped volunteer puppy raisers, who are responsible for socializing and training the puppies, with a puppy care package supplied with vital products for raising the puppy during the first 18 months of its life. The nonprofit organization is dedicated to providing highly trained assistance dogs at no charge to recipients with disabilities. "We are thrilled to have delivered our 2,000th Puppy Care Package in support of Canine Companions for Independence," says Davey Stone, Covetrus vice president of specialty markets and corporate philanthropy. "This philanthropic initiative was designed and managed by Covetrus employees wanting to support volunteers who raise puppies for Canine Companions and the veterinarians who provide their care. It has been a rewarding mission for our employees, and a wonderful channel for their compassionate philanthropic spirit." During the 18 months with their puppy raiser, the future assistance dogs must learn 25 commands to enable them to assist their future partners, including opening doors, retrieving items, or pulling a wheelchair. Afterward, the puppies move to professional training for four to six …
Merck Animal Health, NEADS launch educational service dog campaignMay 22, 2019A new educational campaign highlights the importance of keeping service dogs healthy from fleas and ticks. Through Bravecto Cares, Merck Animal Health will donate a portion of every Bravecto sale to National Education for Assistance Dog Services (NEADS) World Class Service Dogs from now until June 30. The funds raised will be used to support the training of NEADS Service Dogs. "Merck Animal Health knows how important it is to protect our pets, especially those that work for us," says Mark Pelham, DVM, companion animal professional services, Merck Animal Health. "More than just a nuisance, fleas and ticks can carry illness, such as Lyme disease, to our pets and our families. We are proud to collaborate with NEADS, an organization that shares our dedication to keeping pets healthy as part of their extensive service dog training program." According to NEADS, being in top health is a major factor for a world-class service dog. "The health of our dogs is as important as their task training—if they are not at optimal health, they will not be at ideal performance and can potentially put their handlers at risk," says Cathy Zemaitis, NEADS director of development. As part of the campaign, Merck is …
Why your front-desk team sucksMarch 13, 2019Do you remember the first time you told a pet owner her dog was dying? You were sweating bullets, struggling to find the right words, and tried your best to be honest and compassionate. I'm going to have a similar conversation with you. Your front-desk team is in critical condition. If you don't resuscitate your employees, client relationships will die. Every client interaction begins and ends with your client-care team. From the phone call to book an exam to collecting payment at checkout, your front-office staff impacts your hospital's revenue and client relationships. Here are your team's ailments and how to cure them: 1)They don't know your standards of care. As a mystery caller, I explained I had recently moved from another state and received an email from my previous veterinarian that my dog was due for a checkup. I asked which vaccines would be needed in our new community and the cost. The employee replied, "The shots are always up to you, but we usually do leptospirosis, distemper, rabies, and bordetella." Describe core vaccines with confidence, rather than "shots are up to you." Miscommunication of basic medical information is commonplace. In another call about a 16-week-old kitten, …
Leveraging your team to its maxMarch 4, 2019If you always do what you have always done, you always get where you have always gone. This is a slight variation of Einstein's definition of insanity. Let's explore how this unfolds within the realm of veterinary team utilization. Your veterinary team is made up of people with various passions and talents. Each team member brings great depth and breadth to the services provided to the client and patient. Clearly defining their roles, expertise, and scope of practice improves the delivery of veterinary care. You may recall the 1999 Mega Study1 commissioned by the American Veterinary Medical Association (AVMA), Association of American Veterinary Medical Colleges (AAVMC), and American Animal Hospital Association (AAHA) entitled "The Current and Future Market for Veterinarians and Veterinary Medical Services in the United States." The study defined six critical issues to be addressed for veterinary medicine to succeed moving into the next millennium: 1) Veterinarian's income 2) Economic impact of large numbers of women in the profession 3) Global demand for all categories of veterinary services 4) Inefficiency of the delivery system 5) Supply of veterinarians 6) Skills, knowledge, aptitude, and attitude of veterinarians and veterinary students Let's briefly address the other categories before delving …
Widening the scope of laparoscopyJanuary 10, 2019The advantages of laparoscopy are obvious—smaller incisions, less pain, faster recovery, and less scarring. It is no wonder, then, that laparoscopy continues to advance in application, instrumentation, technique, and training.
Leveling the playing field with cooperatives, GPOsDecember 27, 2018It is during the maturation phase of businesses that group purchasing organizations (GPOs) and cooperatives show up, offering small fish the buying power of a big fish—in this case, the consolidated corporate veterinary practices and pet supply retailers.
