Merck Animal Health, NEADS launch educational service dog campaignMay 22, 2019A new educational campaign highlights the importance of keeping service dogs healthy from fleas and ticks. Through Bravecto Cares, Merck Animal Health will donate a portion of every Bravecto sale to National Education for Assistance Dog Services (NEADS) World Class Service Dogs from now until June 30. The funds raised will be used to support the training of NEADS Service Dogs. "Merck Animal Health knows how important it is to protect our pets, especially those that work for us," says Mark Pelham, DVM, companion animal professional services, Merck Animal Health. "More than just a nuisance, fleas and ticks can carry illness, such as Lyme disease, to our pets and our families. We are proud to collaborate with NEADS, an organization that shares our dedication to keeping pets healthy as part of their extensive service dog training program." According to NEADS, being in top health is a major factor for a world-class service dog. "The health of our dogs is as important as their task training—if they are not at optimal health, they will not be at ideal performance and can potentially put their handlers at risk," says Cathy Zemaitis, NEADS director of development. As part of the campaign, Merck is …
Education Center - SponsoredIntegrating Therapeutic Nutrition for Chronic Allergiesby • Hill's Pet NutritionIntended for veterinary audiences
Why your front-desk team sucksMarch 13, 2019Do you remember the first time you told a pet owner her dog was dying? You were sweating bullets, struggling to find the right words, and tried your best to be honest and compassionate. I'm going to have a similar conversation with you. Your front-desk team is in critical condition. If you don't resuscitate your employees, client relationships will die. Every client interaction begins and ends with your client-care team. From the phone call to book an exam to collecting payment at checkout, your front-office staff impacts your hospital's revenue and client relationships. Here are your team's ailments and how to cure them: 1)They don't know your standards of care. As a mystery caller, I explained I had recently moved from another state and received an email from my previous veterinarian that my dog was due for a checkup. I asked which vaccines would be needed in our new community and the cost. The employee replied, "The shots are always up to you, but we usually do leptospirosis, distemper, rabies, and bordetella." Describe core vaccines with confidence, rather than "shots are up to you." Miscommunication of basic medical information is commonplace. In another call about a 16-week-old kitten, …
Leveraging your team to its maxMarch 4, 2019If you always do what you have always done, you always get where you have always gone. This is a slight variation of Einstein's definition of insanity. Let's explore how this unfolds within the realm of veterinary team utilization. Your veterinary team is made up of people with various passions and talents. Each team member brings great depth and breadth to the services provided to the client and patient. Clearly defining their roles, expertise, and scope of practice improves the delivery of veterinary care. You may recall the 1999 Mega Study1 commissioned by the American Veterinary Medical Association (AVMA), Association of American Veterinary Medical Colleges (AAVMC), and American Animal Hospital Association (AAHA) entitled "The Current and Future Market for Veterinarians and Veterinary Medical Services in the United States." The study defined six critical issues to be addressed for veterinary medicine to succeed moving into the next millennium: 1) Veterinarian's income 2) Economic impact of large numbers of women in the profession 3) Global demand for all categories of veterinary services 4) Inefficiency of the delivery system 5) Supply of veterinarians 6) Skills, knowledge, aptitude, and attitude of veterinarians and veterinary students Let's briefly address the other categories before delving …
Widening the scope of laparoscopyJanuary 10, 2019The advantages of laparoscopy are obvious—smaller incisions, less pain, faster recovery, and less scarring. It is no wonder, then, that laparoscopy continues to advance in application, instrumentation, technique, and training.
Leveling the playing field with cooperatives, GPOsDecember 27, 2018It is during the maturation phase of businesses that group purchasing organizations (GPOs) and cooperatives show up, offering small fish the buying power of a big fish—in this case, the consolidated corporate veterinary practices and pet supply retailers.
Benefits of in-house labsDecember 27, 2018In the last two decades, the veterinary profession has seen rapid and unprecedented growth, yielding greater access to reliable diagnostic capabilities and effective therapeutic options.
NTSA honors team behind K9 Diesel medical trainerDecember 13, 2018TraumaFX, a division of Kforce Government Solutions (KGS) received the National Training and Simulation Association’s (NTSA’s) Modeling and Simulation Acquisition Team Award for helping create K9 Diesel.
Hill's Pet Nutrition funds major renovation at KSU veterinary collegeNovember 27, 2018Kansas State University (KSU) College of Veterinary Medicine has received a record sponsorship by Hill’s Pet Nutrition to fund the school’s renovation of Mosier Hall.
iVET360 offers risk-free marketing to veterinary practicesSeptember 24, 2018iVET360, an independently owned and operated veterinary services company, with clients in all 50 states, is offering services with no monthly contract.
How 'brain candy' helps petsJune 18, 2018The female pit bull had a tough-chick approach to life: Be aggressive first; ask questions later. Her owner was a dog trainer and had taught her well as far as obedience training, but the dog was aggressive toward other dogs in the home and toward some humans.
